ROLE: Assistant Community Association Manager (Bilingual English/Spanish)
SALARY: $40,000 – 45,000
LOCATION: Rolling Meadows, IL
ABOUT US
The Forth Group is a growing property management company located in Chicago serving community associations in Chicago and surrounding neighborhoods. We are looking for smart, hard-working individuals to share in our opportunity. Growth opportunity for individuals able to accept additional responsibility.
THE ROLE
This role will support the Property Manager onsite at a large residential building. You will be a main point of contact for residents, vendors, and the Property Manager. This job involves heavy communication via phone and email and responsibility for administrative tasks as determined by the Property Manager
DUTIES AND RESPONSIBILITIES
Resident & Board Relations
- Respond to homeowner and resident inquiries via phone, email, and written correspondence.
- Assist in preparing materials, reports, and agendas for board and annual meetings; attend meetings as needed.
- Support enforcement of community rules and policies fairly and consistently.
Administrative & Financial
- Maintain accurate records, files, and databases
- Prepare correspondence, reports, and notices as directed.
- Assist with processing invoices, assessments, collections, and budget preparation.
- Track contracts, insurance certificates, and compliance requirements.
Maintenance & Vendor Coordination
- Initiate, track, and close out work orders for repairs and maintenance.
- Conduct or assist with property inspections and prepare inspection reports.
- Communicate with vendors, contractors, and service providers to ensure timely completion of work.
- Support preventive maintenance programs and capital improvement planning.
Community Support
- Help organize community events and resident communications.
- Assist with marketing, newsletters, and announcements.
- Provide support during emergencies by coordinating communication and follow-up actions.
QUALIFICATIONS
- Fluent in both English and Spanish.
- 2 years of experience in property management, customer service, or office support, or comparable college or associate’s education.
- Proficiency with Microsoft Office (Word, Outlook, Excel), Adobe Acrobat, email, and general computer use.
- Strong organizational, communication, and interpersonal skills.
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
- Strong problem-solving skills with a service-oriented mindset.
- Must be able to maintain confidentiality and handle sensitive information.