Associate Director of Project Management
This range is provided by Novità Communications. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$75,000.00/yr - $82,000.00/yr
Additional compensation types
Annual Bonus
About
Novità Communications is a leading PR and digital marketing agency specializing in design, architecture, arts, and culture. As our client base grows, we are expanding our team to improve workflow efficiency. We are seeking an Associate Director of Project Management to streamline our processes, centralize information access, and serve as the main point of contact for client requests before they reach our creative and digital teams.
Job Description:
The Associate Director of Project Management will serve as the operational leader of our digital content, reporting to the Executive Vice President. They will be responsible for managing workflows, communicating and organizing client requests, ensuring smooth handoffs between PR and Digital teams, and eliminating inefficiencies in our processes. This role requires exceptional leadership, strong communication and organizational skills, and the ability to anticipate and solve bottlenecks before they occur.
Key Responsibilities:
- Evaluating Incoming Projects & Creating Timelines
- Assess and prioritize incoming client requests and projects to establish clear timelines and expectations.
- Develop and enforce project timelines taking into consideration overlapping client needs to ensure deadlines are met without overwhelming team members.
- Proactively identify potential bottlenecks and allocate resources accordingly.
- Work with team leads to balance workload distribution and adjust timelines as needed.
- Partnering with Leadership to Define LOAs & Identify Team Inefficiencies
- Collaborate with the Senior Leadership Team and CEO to establish and refine LOAs (Letters of Agreement) for client engagements.
- Identify team inefficiencies and workflow gaps to optimize processes and improve productivity.
- Develop scalable operational solutions that align with business goals and prevent team burnout.
- Workflow & Project Coordination
- Design and implement a centralized workflow system that best suits team needs and ensures efficiency.
- Establish and oversee workflow best practices to improve efficiency and reduce friction between teams.
- Ensure client assets, content calendars, client deliverables, and campaign milestones are clearly outlined and accessible to all team members.
- Conduct weekly team meetings and bi-weekly leadership meetings to assess progress, identify roadblocks, and adjust workflows as needed.
- Client Communication & Request Management
- Partner with account leads to manage client requests, ensuring that all incoming client messages are properly documented, prioritized, and clarified before reaching the team.
- Implement a structured intake system for client requests to prevent last-minute disruptions and chaotic workloads.
- Establish clear response times, approval processes, and deadline expectations with clients.
- Regularly communicate with clients regarding project timelines, content approvals, and expectations.
- Information & Asset Management
- Organize and maintain a structured repository of key project information, client briefs, and content assets.
- Ensure that team members can easily access updated brand guidelines, reference materials, and client feedback without searching through scattered documents.
- Leadership & Team Support
- Partner with account and strategy leads to ensure digital team has access to clear briefing documents that align with client’s strategic goals.
- Manage workload distribution to ensure team members are assigned tasks equitably with achievable deadlines.
- Create and maintain team process guides and best practices to ensure smoother operations.
Key Qualifications:
- 5+ years of experience in project management, marketing operations, or digital content coordination.
- Proven experience in leading project management for PR, social media, advertising or content marketing teams. Architecture and Design experience is a plus.
- Strong expertise in workflow optimization and process improvement.
- Excellent leadership, communication, and problem-solving skills —able to anticipate challenges and proactively address them.
- Ability to manage multiple projects simultaneously and remain calm under pressure.
- Experience implementing process improvements to enhance team efficiency.
Seniority level
Director
Employment type
Full-time
Industries
Public Relations and Communications Services