Client Relationship Manager

Raymond James Financial, Inc. • Orlando, FL • 88 days ago

Job Summary

Conservative, pragmatic, and proud of the way we do business: we are a team with a keen focus on our clients. As our team expands, we are seeking a Client Relationship Manager who shares our vision and values.

The Client Relationship Manager fosters and deepens client relationships throughout the financial review process. The ideal candidate will be committed, competent, responsible, and dependable.

Join our assembly of experienced professionals, where the future is at your fingertips!

Responsibilities:

  • Manage and deepen client relationships with effective communication and personalized attention in every interaction

  • Support the firm’s growth

  • Enter trades, orders, and rebalances as requested

  • Schedule, attend, and facilitate client meetings

  • Manage referrals effectively

  • Prepare financial reports, spreadsheets, and other materials for client meetings

  • Create and maintain records and files utilizing Client Relationship Management (CRM) software

  • Participate in marketing efforts including seminars and other client-facing events

  • Actively engage in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures

Essential Duties and Responsibilities

  • Manage and deepen client relationships with effective communication and personalized attention in every interaction

  • Support the firm’s growth

  • Enter trades, orders, and rebalances as requested

  • Schedule, attend, and facilitate client meetings

  • Manage referrals effectively

  • Prepare financial reports, spreadsheets, and other materials for client meetings

  • Create and maintain records and files utilizing Client Relationship Management (CRM) software

  • Participate in marketing efforts including seminars and other client-facing events

  • Actively engage in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures

Knowledge, Skills, and Abilities

Knowledge of

  • Company’s working structure, policies, mission, and strategies

  • Managed account platforms

  • General office practices, procedures, and methods

  • Investment concepts, practices, and procedures used in the securities industry

  • Financial markets, products, and industry regulations

  • Trading terminology

  • Financial planning software

Skill in

  • Client Relationship Management (CRM) software

  • Microsoft Office Suite

  • Effective communication (in-person, virtual, phone, and mail)

Ability to

  • Familiarity with software applications, such as Excel, to produce correspondence, reports, electronic communication, spreadsheets, and databases

  • Analyze and research account information

  • Handle stressful situations and provide a high level of client attention in a calm and professional manner

  • Analyze problems and establish solutions in a fast-paced environment

  • Use appropriate interpersonal styles and communicate effectively

  • Work both independently and as part of a cohesive team

  • Demonstrate competence, dependability, and responsibility

Education/Previous Experience

  • Bachelor’s degree preferred.

Licenses/Certifications

  • SIE required provided that an exemption or grandfathering cannot be applied

  • Series 7 required

  • Series 63, 65 and/or 66 as required by state

Jason Claycomb/Raymond James and its employees are independent contractors with respect to Raymond James ; not employees of Raymond James. The term “Raymond James” includes, but is not limited to Raymond James Financial Services, Inc. (“RJFS”) and Raymond James Financial Services Advisors. Inc. (“RJFSA”) as affiliates.

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