POSITION SUMMARY:
The Clinical Assistant I supports the Genetic Counseling team by collecting follow-up data, serving as a liaison between other departments, and assisting with product improvements, abstract submissions and student rotations.
PRIMARY RESPONSIBILITIES:
- Communicates directly with Shipping, Sample Accessioning, Customer Support, and lab teams to: Trouble shoot issues, verify samples, streamline processes and serve as a liaison between these teams and the genetic counselors.
- Assist with data collection for internal projects/ product development and abstracts, and provide review/edits for authored abstracts
- Participates in team meetings
- Coordinates student rotation schedules
- In addition to the above, the following clinical assistant duties would also be performed:
- Review incoming referrals and request additional documentation/clarification when needed
- Request and track sample collection kits and answer patient questions regarding samples
- Update internal databases regarding test development progress and make notes in LIMS case ‘notes’ for each patient or provider contact
- Collect transfer and pregnancy outcome data from clinics and patients
- Assist genetic counselors in answering questions from clinics and customer support
- Coordinate record release requests from patients
- Assist GCs in obtaining applications and tracking licensure in each state.
- This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job.
- Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
- Must maintain a current status on Natera training requirements.
- Employee must pass post offer criminal background check.
- Performs other duties as assigned
QUALIFICATIONS:
- High School Diploma (required)
- BA/BS in biology, allied health, or science related field (strongly preferred).
- Will consider candidates in pursuit of four-year bachelor’s degree program provided they meet required education requirements and at least 2-3 years professional work experience in biotech, life sciences, or related industry.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Experience with Microsoft Excel, Google mail and Google Documents
- Excellent organization and attention to detail
The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.