Customer Success Manager

Enumerate • Remote • 12 hours ago

Enumerate is looking to hire a Customer Success Manager. This role will prioritize building positive relationships with our existing customers and helping them gain access to resources and tools to be successful in using Enumerate products. Customer success managers help customers grow with our software by conducting quarterly business reviews (QBRs) with key accounts, sharing new product capabilities, increasing adoption, channeling feedback to engineering, and ensuring timely renewals and capacity expansion. This role’s responsibilities include resolving customer queries, recommending solutions, and using excellent communication skills to earn clients’ trust. 

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