What Do We Do?
Triple Whale is the source of truth for eCommerce brands. Our platform centralizes the entire analytics stack—from profit tracking and customer insights to marketing attribution and creative intelligence. We empower brands with the visibility they need to make smarter decisions, scale faster, and optimize every dollar spent.
Job Summary:
As a Customer Success Manager (CSM) at Triple Whale, you will be responsible for supporting our eCommerce stores and/or our agency clients who directly manage these relationships. You’ll be joining an expanding global team of talented CSMs who are passionate about guiding clients to success. This will be our first London-based CSM role as we continue to grow in the UK. While the position is remote, we require candidates to be based in London, with the possibility that the role may transition to hybrid or in-office as the team continues to expand.