Levy Sector
Join our team at Lower.com Field as a Director of Premium! Located in beautiful downton Columbus, Ohio. Lower.com Field is home of the 2024 Leagues Cup Champion, Columbus Crew!
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Deliver the ultimate premium experience! As a Director of Premium, you will lead premium operations, elevate guest service in high-end spaces, and oversee suite/club - level hospitality at the venue. You will manage premium team performance, coordinate with culinary and service departments, and ensure elite guest satisfaction during every event.
At Lower.com Field we have a dynamic premium department with more spaces under construction that are planned to be open for the 2026 season. Beautiful club spaces, suites, party bays and the best soccer fans anyone could as for!
Key Responsibilities:
Lead and develop the premium service team
Oversee suite and VIP guest operations
Coordinate logistics and service execution with culinary teams
Manage inventory, setup, and breakdown of premium spaces
Ensure premium service standards and presentation
Resolve guest concerns promptly and professionally
Qualifications:
Bachelor’s degree in Hospitality, Business, or related field is preferred
Minimum 5+ years of premium food service in a high volume atmosphere
Experience with POS systems and suite-level operations
ServSafe and alcohol service certifications preferred
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug-free workplace.
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf) for paid time off benefits information.