ERP Applications Analyst (Remote)

Job Title: ERP Applications Analyst (Remote)
Location: Richmond, VA
Duration: 3 Months

Job Description:
We are seeking an experienced ERP Applications Analyst to provide short-term contract support for our Oracle Fusion Cloud ERP implementation. This role will focus on preparing for system go-live, stabilizing operations post-go-live, and supporting end users. Oracle Fusion Cloud ERP knowledge is required. 

This is NOT a systems development role. Please do not submit developers to this role!

*Timeline that must be followed:

October – Pre-Go-Live Preparation

System Readiness & Validation

• Assist with final end-to-end testing (GL, AP, AR, Procurement, Integrations).
• Validate role assignments, workflow configurations, and segregation of duties.
• Support mock cutover activities and validate data migration.

Issue Tracking & Resolution

• Log, triage, and escalate issues to Implementor or Oracle SRs as needed.
• Document recurring issues and help create quick reference guides for business users.

Training & Knowledge Transfer

• Assist with creating/reviewing job aids for system navigation and common transactions.
• Act as IT liaison for functional SMEs (helping bridge technical vs. business understanding). Beneficial to understand Oracle Fusion ERP functional processes.

Cutover Planning Support

• Validate technical steps in cutover checklist.
• Confirm user provisioning and workflow approvals.
• Support data reconciliation and trial runs for file transfers. Training provided for this process. 

 
November–January – Post-Go-Live Hypercare & Stabilization

User Support & Troubleshooting

• Serve as Level 2 support for tickets logged in ServiceNow (access issues, transaction errors, workflow bottlenecks).
• Troubleshoot integration errors.
• Escalate critical defects to Oracle SRs or Implementor.

System Monitoring & Maintenance

• Monitor scheduled jobs and integrations.
• Validate file transfers between various systems such as Oracle Cloud ERP. Training provided. Beneficial to have knowledge of Oracle ERP and file transfer processes.

Business Support & Adoption

• Provide end-user support for Oracle ERP issues. 
• Develop FAQs and troubleshoot recurring “how-to” questions from users.
• Identify training gaps and suggest reinforcement sessions.

Skills:
 

Skill	Required / Desired	Amount	of Experience
Oracle Fusion Cloud ERP (Must be familiar with Product)	Required	4	Years
ERP Functional knowledge	Required	3	Years
ERP Modules General Ledger (GL)	Required	3	Years
ERP Modules Accounts Payable (AP)	Required	3	Years
End User Support	Required	4	Years
ERP Modules Account Receivable (AR)	Highly desired	3	Years
ERP Modules Procurement	Highly desired	3	Years
ServiceNow Ticketing system or similar ticketing system	Highly desired	3	Years
Oracle Cloud Certifications	Nice to have