Description
COMPANY OVERVIEW:
Founded in 2005, Guardian Operations (“Guardian”) provides repair/replacement roofing services and gutter services to residential and light commercial customers throughout the Puget Sound. Guardian is one of the best small businesses on the West Coast and the Guardian brand is synonymous with exceptional service and integrity in all areas.
Guardian employs over 100 people and 100% of Guardian’s work is focused on repair and replacement (i.e. no new construction). The company has increased gross revenue by roughly 60% over the past five (5) years to $25M as a direct result of (a) an outstanding local reputation and (b) fielding an exceptionally strong, long-tenured team. With the support of Skylight, management intends to double the company’s size over the next five (5) years.
POSITION OVERVIEW:
Guardian’s rapid expansion requires an experienced Lead Gutter Technician to support the daily operations of our Gutter department. This position is based in Auburn, WA and will be responsible for commuting to and from job sites throughout our service area. We are seeking a reliable team-oriented, and experienced technician with a proven track record of stellar work quality and customer service. The Technician Lead will work closely with the Production Manager to support the efficiency of the production department’s daily operations. To be successful in this role, you should display excellent attention to detail, and be physically strong and fit.
KEY RESPONSIBILITIES:
- Work in a 2-member crew to install gutters and gutter covers to our high standards.
- Assure Customer Satisfaction by installation of all services correctly the first time. (retrofitting - no new construction)
- Continue to improve your knowledge and craftsmanship through being open to ongoing training.
- Remain a dependable employee by being on time to work every day.
- Have the ability to give recommendations and upsell while you are performing work at a customer’s home.
QUALIFICATIONS:
- Minimum 2 years of Gutter Installation experience
- Proven ability to hand-cut miters
- Experience with 5K, 6K and Fascia style gutters
- High School Diploma (or equivalent)
- Experience working on roofs, ladders and handling power tools
- Ability to climb ladders, lift up to 75 pounds, and drive for up to 2-hour increments
- Excellent communication and interpersonal skills
- Must have valid driver’s license and clean driving record
- Ability to pass a drug test, physical, and criminal background check (employment is contingent on passing these parameters)
- Must be able to provide your own tools
DESIRED CHARACTERISTICS:
- A "safety first" mindset
- Ability to think on your feet
- Strong drive to work hard and learn our installation system
- Honesty & good work-ethic
- Assertiveness and ability to manage self
- Enjoy helping others
LOCATION:
Auburn, WA and varying jobsites throughout the Puget Sound area.
COMPENSATION:
- $30.00 - $32.00/hr PLUS performance based incentives
- The compensation package will be highly competitive and will consist of a combination of performance-based incentives and hourly rates. In addition, Guardian offers Medical, Dental and Supplemental Insurance plans as well as a 401-K.
** Guardian is an equal opportunity employer. Our goal is to be an inclusive and equitable place to live, work, and play. **