The Legal Operations Officer is a non-attorney role, responsible for providing legal support to the Citi Legal team. This role requires a pragmatic, proactive professional with thorough understanding of the Citi Legal Team. The overall objective of this role is to provide support to the Legal Team.
Primarily, this role will focus on Legal Operations including accounts payable and managing multi-party (e.g., outside counsel, alternative legal service providers) compliance with external legal policies and procedures, including Citi’s Outside Terms of Engagement and electronic billing guide lines.
Responsibilities:
Responsible for legal support activities related to legal operations and billing
Executes, reviews, processes and tracks legal documentation, executes transactions and completes varied work requests from multiple sources that may be complex in character and have tight deadlines
Maintains detailed records, prepares legal documentation and reports, conducts administrative legal work; may contribute to the processing of billing and/or legal settlements
Conducts independent research on legal precedent, applying institutional knowledge, while staying abreast of new and changing regulatory and legal issues and industry initiatives
May be responsible for legislative/regulatory tracking and distribution of tracking results to legal and business colleagues
Works closely with team’s manager and legal peers to complete tasks assigned; investigations, research, communications, classification/routing of documentation
Communicates with senior management on legal issues
Mentor junior members of the team; training on established policies and procedures
You will be accountable for the end-to-end supplier onboarding and payment cycle for law
Partner with legal operations analysts in Belfast/Tampa, responsible for ensuring production work is completed accurately and service level agreements are being met
Organize and conduct external legal accounts payable and matter management reviews with Internal Counsel and produce Key Performance Indicator (KPI) metrics to monitor effectiveness and efficiency
Conduct audits of legal operational processes and report findings
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
5-8 years of relevant industry experience, preferably with some experience working in a corporate legal department or law firm
Ability to manage complex documentation with organization and detail
Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook
Must possess excellent written and verbal communication skills as well as project management skills
In-depth knowledge of legal customs and practices
Knowledge and understanding of the financial services industry
Practical knowledge of common legal matter management, electronic billing systems and accounts payable / receivable practices (e.g., familiarity with electronic legal invoicing, timekeeping practices, task and expense codes)
Wolters Kluwer Passport experience preferred.
Corporate Legal experience and accounting/ finance background, Shared Services and Relationship Management a plus
Education:
- Bachelors/University degree or equivalent experience
Job Family Group:
Legal
Job Family:
Legal Professionals
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$79,120.00 - $118,680.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Sep 03, 2025
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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View Citi’s EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy) and the Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) poster.
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.