Manager, Customer Support Enablement

AgencyAnalytics • Remote • Yesterday

We’re looking for a Manager, Customer Support Enablement to join the AgencyAnalytics team!

AgencyAnalytics helps digital marketing agencies grow by simplifying client reporting and empowering them through automation. Our team is fast-moving, collaborative, and passionate about building tools that make our customers’ lives easier, and we’re just getting started.

In this role, you’ll lead the strategy and execution of all support enablement content at AgencyAnalytics. From our internal and external Knowledge Bases to our Learning Management System (LMS) and customer webinars, you’ll own the programs that educate, empower, and elevate both our Support team and our customers.

You’ll collaborate across departments, including Product Marketing, Customer Success, and Customer Support, to deliver high-impact content that helps our customers succeed and our team scale efficiently. If you’re passionate about learning, storytelling, and using technology (including AI) to help people do their best work, this is the role for you.

We’d love to hear from you, even if you don’t meet 100% of the qualifications listed below.

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