Job Title
Senior Portfolio Administration Coordinator
Job Description Summary
Responsible for reviewing leased and owned property documents as well as compiling and maintaining critical location data including financial and contractual obligations as part of the lease administration process. This position may be assigned to one or more accounts/clients.
Job Description
Review and fully resolve all open Engie payment issues from the 2024 tracker totaling $111K
Collaborate with Portfolio Administration Coordinators on all future Engie issues
Act as liaison between Verizon Energy, Engie and Lease Administration to troubleshoot utility discrepancies
Maintain detailed tracker of all 2025 and future year Engie issues to include location, description, amount and all follow-up dates
Resolve and clear all late payments from Landlord statements
Recover and/or track credits as a result of overpayments or payments to incorrect vendors
Resolve and clear all late payments and associated late payment penalties as a result of Engie delays
Follow through on each individual Engie payment issue to identify and detail root cause
Review and take appropriate action to resolve all Mech Feed Vendor Payment Blocks
Review and abstract documents including updating and maintaining all lease information and data in our technology information systems, as required
Ensure proper document management measures are followed for all leased, owned and other associated documents. Maintain file retrieval/storage, scan documents, and open/distribute mail
Review client invoices in conjunction with lease requirements and collect proper supporting back-up documentation from landlords/billing authorities and confirm all calculations are correct
Responsible for ensuring the financial obligations of our client is accurate
Conduct desktop audits of Year-End Common Area Maintenance (CAM), Insurance, and Real Estate Tax reconciliations, interpret, and analyze all charges for accuracy, in accordance with lease documents. Directly responsible for dispute resolution with landlord for any identified discrepancies
Oversee and manage the subtenant process including the recording and collection of monthly rent and the pass-through of invoices and year-end reconciliations
Communicate frequently with internal and external partners. Notify client of critical dates, real estate policies and procedures, and assist with general inquiries
Review Estoppels and Subordination Non-Disturbance Agreements (SNDA's) against the lease terms
Regularly exercises good judgment and logic in responding to leased and owned property inquiries from the client and/or landlords
Ensure that productive landlord and subtenant relationships are maintained in accordance with the lease and sublease agreements
Establish task priorities and create schedules for portfolio objectives
Able to manage multiple projects/priorities in a fast-paced environment
Assist managers with timely and accurate financial and critical date reports for client presentment, identify and record savings, identify exceptions, investigate causes of exceptions, and recommend solutions
Assist or oversee special projects as requested by the client or leadership
Assist manager or oversee the creation and continuous updates to process playbooks
Provide guidance and direction to other Portfolio Administration Coordinators on various tasks and projects
Continuously seek business expansion opportunities with existing clients and develop those opportunities
Stay up to date on the latest industry standards and trends
Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.
INCO: "Cushman & Wakefield"