GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.
Summary
The Senior Program Manager, Market Access serves as the operational driver for key initiatives that expand access to genetic testing for individuals with rare diseases. This role ensures that all critical components of our payor campaigns, appeals programs, policy initiatives, and claims projects are identified, coordinated, and delivered on time.
Reporting to the Head of Market Access, this position works closely with team leaders across Billing, Marketing, Government Affairs, and Medical Affairs to translate team-developed strategies into actionable, well-structured plans. While not responsible for independently creating the strategic vision, the Senior Program Manager is highly autonomous in orchestrating the steps needed to bring initiatives to life—gathering inputs, aligning stakeholders, filling in operational gaps, and ensuring every detail is ready for execution.
A key part of this role is maintaining the GeneDx payor requirements database in partnership with the Market Access and Medical Affairs teams, ensuring coverage policies, contracting details, and other payor intelligence remain accurate, current, and easily accessible to sales and leadership.
Job Responsibilities
Strategic Initiative Readiness & Coordination
- Serve as the central point of coordination for strategic Market Access initiatives.
- Partner with Market Access and cross-functional teams to translate strategic priorities into clear, actionable plans with timelines and milestones.
- Ensure initiatives are cohesive and ready for execution by organizing stakeholder input, tracking progress, addressing gaps, and driving alignment on next steps.
Payor Intelligence Management
- Maintain and continuously update the GeneDx payor requirements database in collaboration with Market Access, Medical Affairs, and Billing, ensuring accuracy on coverage policies, contracting terms, and operational requirements.
- Provide leadership with timely, easy-to-access updates on payor coverage and contracting progress statistics.
Content, Materials, & Campaign Support
- Collaborate with internal stakeholders to package payor campaigns, gathering data to solidify targeting, and ensuring materials are optimized for target audiences and ready for execution.
- Lead production of a monthly payor newsletter in partnership with Market Access, Medical Affairs, Government Affairs, and Marketing.
People Manager
- No
Education, Experience, and Skills
- Minimum 5 years of experience in market access, diagnostics reimbursement, healthcare policy, or payor strategy.
- Degree in genetics, nursing, healthcare, or public policy is preferred
- Proven ability to coordinate across multiple teams and synthesize complex information into structured, actionable deliverables.
- Experience managing cross-functional projects in a highly matrixed environment.
- Familiarity with Medicaid and commercial payor policies and/or operations.
- Strong proficiency in Monday.com for project tracking, cross-functional collaboration, and workflow optimization.
- Exceptional organizational skills with the ability to manage competing priorities, proactively identify and address gaps, and drive initiatives forward with minimal oversight.
- Strong writing, communication, and presentation skills.
- Ability to gather, synthesize, and present data to inform strategic decisions.
- Capacity to anticipate potential roadblocks and drive toward solutions quickly.
Certificates, Licenses, Registrations
- Project Management certification is preferred
Physical Demands
- None
Work Environment
- The role is fully remote with infrequent travel for team meetings or conferences.
- Standard work hours are Monday through Friday, 9 AM to 5 PM EST, but time zone is flexible.
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