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SharePoint Online/Power Platform Specialist
Position Summary:
The SharePoint Online Administrator position is integral to managing and maintaining the organization's SharePoint Online environment. This role exists to ensure efficient collaboration, document management, and information sharing across the organization. Primary responsibilities include configuring and optimizing SharePoint sites, managing permissions, and ensuring security compliance, with the ultimate goal of facilitating seamless communication and collaboration while safeguarding the organization's digital assets. Additionally, the SharePoint Online Administrator provides SharePoint training to staff and leverages Microsoft Power Automate to streamline processes.
Please note:
This is an on-site role based in Washington DC, near the White House.
Candidates must have, or be eligible for, a government security clearance.
Primary Responsibilities:
- Administer and support the SharePoint Online platform and the organization’s intranet, including installation, configuration, and maintenance.
- Develop and customize SharePoint sites and pages to meet the organization’s needs.
- Create templates that allow for easier site and page creation by users and more uniformity across all sites and pages.
- Manage continuous improvement and changes affecting SharePoint Online, Microsoft Teams, and other Microsoft 365 services, including typical system administrative activities such as site creation, site administration, and issue resolution. Use Sharegate for SharePoint Online and Teams for migration, management, and reporting of SharePoint Online content, ensuring data integrity and compliance.
- Collaborate with the IT team and end users to understand requirements and provide effective SharePoint Online solutions.
- Conduct training sessions for users on SharePoint Online usage and best practices.
- Provide technical support to users regarding SharePoint Online usage and troubleshooting.
- Take ownership of SharePoint-related tickets and see issues through to resolution. Exercise excellent judgment as to when issues should be escalated, and higher-level support is needed.
- Implement and manage SharePoint Online governance policies and best practices.
- Create and manage workflows using Microsoft Power Automate to automate business processes.
- Design, develop, and implement solutions using Power Apps to enhance user experience and streamline operations.
- Configure and customize SharePoint sites, libraries, and lists per organizational requirements.
- Implement backup and recovery strategies for SharePoint Online data.
- Implement and maintain strict security baselines on all systems (DISA STIG, CIS Benchmark, NIST800.53).
Experience and Qualifications:
- 7+ years of overall IT experience (10+ years of experience in lieu of a college degree) with at least 5 years of related experience in SharePoint and Power Platform development.
- Proven experience managing and administering SharePoint environments, including SharePoint Online, Power Apps, and Microsoft Power Automate.
- Experience with Microsoft Entra, Exchange Online, Microsoft 365 tools, Sharegate, and Microsoft Teams administration.
- Proficiency in developing and implementing Microsoft workflows.
- Strong understanding of SharePoint Online architecture, features, and functionalities, including security and compliance best practices.
- Experience in configuring and customizing SharePoint sites, lists, and libraries, as well as in content migration and end-user support.
- Excellent communication, interpersonal skills, and writing abilities.
- Ability to troubleshoot and resolve technical problems remotely, handle multiple priorities, manage tickets against SLA, and adapt to workload changes.
- An active government security clearance or be eligible to receive one.
Preferred Skills and Certifications:
- SharePoint Online Power User
- Microsoft Certified: Power Platform Functional Consultant Associate
- Microsoft M365 Certified: Administrator Expert