Overview
About M.C. Dean
M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.
Why Join Us?
Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.
We are seeking a Video Management System (VMS) Systems Specialist 3 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.
Responsibilities
Manage physical security system support to meet service level agreements
Analyze physical security system performance and recommend improvements
Resolve complex system issues for physical security systems and networks
Provide Tier 3 support to the system administration team
Programming and integrating an entire system at the global level
Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
Communicate with customers, manufacturers, vendors and system administrators
Train system users and other system support personnel
Analyze and modify preventive maintenance checklists for system changes
Troubleshoot system performance issues and implement corrective actions
Perform preventive maintenance actions including system back-ups, error log reviews, database size and integrity checks
Organize and prepare detailed documentation of system performance, including service request records and analysis
Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
Perform and manage PITCO's.
Perform final programming of systems
Provide on site system support post deployment
Read and interpret engineering drawings Understand SOP and SOW documentation
Ensure test lab equipment is maintained
Assisting with annual performance evaluations
Ensure availability of remote Pitco and remote access
Interface with engineering team to ensure design efficiency
Interface with internal and external customers
Provide advanced level database support
Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
Delegating tasks and providing support to level I and II Electronics Technical Specialists Using 60% or 90% designs to develop and build
PITCO Read blue prints, schematics and statements of work (SOW).
Ensuring PITCO build outs adhere to statements of work (SOW).
Coordinate with field personnel and/or engineering team to discuss any potential installation issues
Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
Document support calls in the internal support systems (IMMS); ensuring all tickets are addressed and closed.
Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems). Perform all duties with minimal direct supervision
Qualifications
Clearance: No Clearance Required.
Key Requirements:
Requires ten (10)+ years of experience with installation, troubleshooting and/or testing of electronic security systems with a high school diploma or GED
Requires substantial travel to project sites as required by customer and program manager to meet project deliverable's
Proficient with Microsoft Project or equivalent scheduling tools
Desired Qualifications:
Certification in CCure 9000 Access
Control System Certification in DVTel Digital Video Systems
Microsoft SQL Server and Microsoft Server 2008 experience
Dell Storage Area Networks, Brocade and Cisco network equipment Symantec Netbackup software
Configure and manage UNIX and Windows operating systems Install and load system operating software CCNA, A+, Network+ Certifications
What we offer:
A collaborative team inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.
An opportunity to lead and build a business with the support of an industry-leading firm that has been in business for 75 years.
Investment in your skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.
Open and transparent communication with senior leadership as well as local office management.
Abilities:
Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.