Workplace Location Services Analyst

Accenture • San Francisco, CA • 3 days ago

Location: San Francisco, CA (Onsite Monday - Friday)

Deliver daily workplace operations and services onsite for a local office(s). Facilitate guest experience and support onsite meetings and events. Partner with meetings and events planners for large scale onsite initiatives. Ensure location safety and security protocols are followed. Overall: As a Workplace Location Services Analyst, you'll you will play a key leadership role in delivering exceptional onsite experiences, overseeing daily operations, and driving high-impact events and client engagements. This role requires a proactive, detail-oriented individual who can lead with confidence while working collaboratively across teams.

You’ll take ownership of key workplace processes, contribute to strategic execution, and serve as a trusted resource for both clients and internal partners. Your ability to anticipate needs, maintain high standards, and think creatively under pressure will be critical to your success.

Key Responsibilities:

  • Delivers daily workplace operations and services onsite for a local office(s)

  • Facilitates guest experience and support onsite meetings and events

  • Partners with meetings and events planners for large scale onsite initiatives. Ensure location safety and security protocols are followed

  • Provide oversight of day-of and week-of activities to ensure workplace operations run smoothly and align with service standards

  • Take end-to-end ownership of assigned processes with accountability for execution, results, and continuous improvement

  • Identify service gaps and proactively offer solutions that elevate the overall experience

  • Lead the planning, coordination, and delivery of onsite events—including developing event proposals, managing client communications, and overseeing logistics (e.g., catering, AV, setup, breakdown)

  • Serve as the main point of contact during events, ensuring real-time problem solving and seamless guest experiences

  • Model team best practices and drive operational excellence through clear communication, active participation, and cross-functional collaboration

  • Contribute to a high-performing team culture by leading floor walks, supporting shared goals, and adapting to shifting priorities

  • Host and lead client tours, ensuring the workplace is presented with attention to detail and aligned with brand standards

  • Act as a workplace ambassador with a service-first mindset in all internal and external interactions

  • Step in as needed to support front desk and reception duties, including greeting visitors, issuing credentials, and managing inquiries

  • Act as a go-to resource for issue resolution and escalate appropriately to maintain service quality

  • Serve as a subject matter expert for high-touch meetings, working closely with the Meetings & Events team to deliver flawless execution

  • Manage reservations, coordinating room setup, catering, and AV services to optimize space usage and user satisfaction

  • Create and maintain reports related to space utilization, event metrics, and operational trends

  • Share feedback and insights to support continuous improvement in processes, service delivery, and workplace strategy

Job Requirements:

  • Work schedule may vary based on business needs, with shift times ranging between 7:00 AM–4:00 PM, 8:00 AM–5:00 PM, or 9:00 AM–6:00 PM.

  • Comfortable with lifting and moving office furniture and event materials; ability to lift up to 50 lbs.

Basic Qualifications:

  • Minimum of 2 years of experience in workplace services, hospitality, events, or a related client-facing role

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Hourly Salary Range

California $21.97 to $49.57

Cleveland $20.34 to $39.66

Colorado $21.97 to $42.84

District of Columbia $23.37 to $45.63

Illinois $20.34 to $42.84

Maryland $21.97 to $42.84

Massachusetts $21.97 to $45.63

Minnesota $21.97 to $42.84

New York/New Jersey $20.34 to $49.57

Washington $23.37 to $45.63

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

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Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-3/Accenture-Equal-Employment-Opportunity-Statement.pdf#zoom=50)

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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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