ESSENTIAL DUTIES

Oversee all facility physical plant maintenance, operations, engineering, landscaping, office, and environmental services across all sites. Oversee the Facilities, Engineering, and Facilities Operations teams, provide leadership and mentoring to five direct reports: Chief Engineer, Facilities Operations Manager, Facilities Project Manager, Facilities Coordinator, and Senior Manager OSP Landscape and Facilities.

Responsibilities will include the following, but are not limited to:

Management & Budget – 45 %

Oversee strategic and operational planning for the administration of museum facility services
Assure departmental structure, organization, staffing, and systems are strategically and efficiently structured and staffed to best serve museum needs, visitor needs, safety, and meet operational financial guidelines
Ensure procedures are documented, effective, communicated, and implemented consistently throughout the organization
Devise annual operating, compensation, and capital project budgets, monitor and track performance, and adjust as needed
Lead long term, strategic planning for the department
Direct and oversee capital projects and ensure their completion according to plans, specifications, schedules, budgets, and contract terms
Develop, foster, and oversee positive vendor relationships for ongoing contracted services and project specific needs
Coordinate with state, local, and federal agencies governing the operation, licensing, and permitting of all sites
Ensure compliance with State and local building codes
Develop service and operations standards with a focus on consistent superior performance and financial accountability
Facilitate and oversee vendor and contractor RFP and selection process, partnering with legal for the execution of contracts
In partnership with Institutional Giving partners, identify and pursue grant opportunities for capital projects
Lead department in making effective business decisions to achieve target goals, tailor messaging, and maximize efficacy
Oversee departmental projects (long and short-term) to advance initiatives, minimize disruption, and communicate effectively across the institution
Proactively seek opportunities for facilities to improve environmental impacts that meet or exceed regulations on a viable timeline
Mentor direct reports to develop leadership, management, and technical skills appropriate to their responsibilities and professional growth

Safety & Emergency Planning – 15%

Acting Safety Officer ensuring compliance with all requisite regulations concerning employee and public health and safety, including appropriate hazardous materials safety measures, and staff training programs
Overseeing the Accident Prevention Program and Safety Committee
In conjunction with the Chief Operating Officer, Chief Marketing Officer, Visitor Experience, HR, and Security implement inclement weather and emergency closure protocols
Assure emergency response protocols and relevant documentation are current, all staff is appropriately trained, and required communications systems are in place

Engineering – 25 %

In collaboration with the Chief Engineer, review the short and long-term engineering plans and programs for design, construction, maintenance, or alteration of facilities
Ensure long-term viability and operation of all facilities
Proactively propose capital projects on a minimum 5-year horizon to ensure viability of systems and proactive maintenance and replacement
With the Chief Engineer, plan and direct engineering activities for all three sites, including regulation of temperature and humidity to protect the collection, and ensure proper access protocols are in place
With the Chief Engineer ensure appropriate monitoring and preventative maintenance of all equipment, adhering to building compliance and requirements for all sites including fire protection/suppression systems, building automation systems, chillers, etc.
Collaborate with internal and external stakeholders towards the successful completion of projects and delivery of day-to-day needs

Facilities Operations – 10 %

Ensure facilities at all sites are clean, operable, and comfortable for staff and visitors
Plan for long-term office space needs, proposing updates and alterations as needed to achieve organization wide goals
Determine priorities for maintenance and service activities and perform site inspections
Implement and monitor policies and procedures
Oversee all aspects of the ongoing service departments of the organization’s facilities, grounds, FF & E, environmental and office services, and fleet vehicles
Oversee facilities event support teams, develop policy, and ensure safety standards are met

Other Duties – 5%
Contribute to an institutional focus of delivering exceptional, welcoming, and inclusive customer service—creating positive, meaningful experiences for all visitors, every time
Participate in institutional learning opportunities to grow our collective understanding and integration of antiracism, cultural competency, and equity values into SAM’s work

WE ARE LOOKING FOR

Required Qualifications
BA/BS or equivalent combination of education and experience
Eight years of facility management and operations management experience, including five years in a people management capacity
Extensive professional experience in the oversight of the facilities, maintenance, and engineering functions in a large institution (museum, educational or cultural institution, hospital, hospitality, nonprofit, or customer service focused organization)
Strong project management skills related to complex facilities operations, engineering and construction projects
Experience in managing planning and decision-making processes
Excellent planning, financial management, and organizational skills
Demonstrated ability to establish and maintain effective relationships with executives, management, employees, and the public
Strong track record in exercising sound, timely judgment
Proactive, strategic, and professional verbal and written communication, with an ability to tailor communications according to audience
Strong management and supervisory skills; ability to motivate teams and simultaneously manage several projects
Successfully assess priorities and work well with deadlines, exceptional time management, problem solving, and analytical skills
Highly organized and adept at self-initiation, and working with autonomy
Exercise discretion in maintaining confidentiality of sensitive information
Proficiency in Microsoft Office Suite, Zoom, Asana, Slack and internet-based research
Ability to pass and maintain security background check clearance

Preferred Qualifications
Facilities Management Professional (FMP) or Certified Facility Manager (CFM)
Ten years’ experience as a senior facilities director or manager
Proficiency with computerized maintenance management systems and building automation systems
Experience in a museum setting

APPROACH TO WORK

We come together to contribute our unique talents towards connecting art to life. We take our passion for the arts and personal connections to the mission, and channel it into our employee, visitor, and partner experience. We hold with care our impact on the local community, the arts and culture sector, and beyond. We know we’re at our best when we create an inclusive and equitable workplace and museum that reflects our plurality. The following are ways we agree to work together – they play an essential role in fulfilling our mission.

Be Accountable : Our work is ambitious – it requires us to stay organized, hold multiple responsibilities, maintain an eye for the details and the big picture, and consistently deliver exceptional work. We rely on our colleagues when working collaboratively and independently. We practice expert time management, are responsible for our commitments and deadlines, and proactively communicate when we need extra support. We know being accountable matters – it’s a commitment to care for everyone we work with.

Be Collaborative : We know that the success of the collective is paramount – we’re all working towards a common goal. Our diverse perspectives strengthen our work, so we default to inclusion. We’re eager to work in partnership cross functionally and create the space for others to contribute to the work.

Cultivate Innovation : Our success is rooted in the creation and adoption of new ideas that make a positive impact. Change is inevitable, so we stay open to the possibilities that come with it. We bring a commitment to navigating new circumstances with flexibility, adaptability, creativity, and persistence. We’re not afraid to meet the moment – taking strategic risks and maximizing resources to create positive change. We lean on each other as we experiment and build new ways of working together.

Bring A Learning Mindset : We know that curiosity and humility are key to our individual and collective growth and ultimately, improving our work. We regularly seek new inputs and perspectives that can expand our thinking. When met with something we don’t understand, we remain open to learning from colleagues and our community. Most importantly, when we encounter an inevitable stumble, we seek feedback and reflect on how to learn from the experience.

Lift Each Other Up : We practice helping each other be successful by empowering, supporting, and celebrating the work of our colleagues, teams, and the institution. An optimistic and inspiring attitude makes our work better – for our colleagues, our visitors, and the broader community we’re part of. We bring integrity and joy to our interactions with others – centering welcoming, engaging, and inspiring interactions with and within SAM .

WORK SCHEDULE

This role is typically scheduled to work business hours Monday - Friday. However, the needs of this role require a willingness to work a flexible schedule in support of the department or organization as self-directed or directed by your supervisor. Please connect with your Recruiter or Manager for more information about SAM’s current hybrid work policy and expectations. SAM’s hybrid work policy is subject to change.

COMPENSATION: $162,950 - $171,500

WORK CONDITIONS

Exposure: Work areas are primarily inside, in a climate-controlled environment with moderate background noise. Workspaces may include outdoor areas.

Stationary Work: Approximately 75 % of time is spent stationary while working at a desk. Balance of time (approximately 2 5 %) is spent moving around the work area. Occasional extended periods of standing may be required when assisting at Museum events.

Communication: Clear and effective verbal and written communication in English with trustees, the public, and co-workers is necessary.

Vision: Ability to effectively use a computer screen and interpret printed materials, memos and other appropriate paperwork.

Office Work: Ability to effectively and regularly operate a computer, keyboard, telephone, and other office productivity machinery, such as copy machines and printers, and ability to inspect, prepare and use paperwork, files, equipment, and supplies is necessary.

Lifting/Carrying/Pushing/Pulling: Ability to transport up to twenty-five (25) pounds of equipment and supplies.

ACCOMMODATION

The Seattle Art Museum will consider reasonable accommodations for employees with disabilities to perform the essential functions/duties of this position. If you would like to request a reasonable accommodation to best enable your success in the role, please discuss this possibility with a member of our HR team at hr@seattleartmuseum.org.

Celebrating difference. At Seattle Art Museum, our members, visitors, and local community come from all walks of life, and so do our employees, volunteers, and interns. The plurality of our identities and experiences strengthens our mission: connecting art to life. Our mission and vision call us to be responsive to a multitude of cultural contexts and lived experiences, and as such, our Strategic Plan directly addresses the role art plays in empowering and elevating social justice movements, and promoting structural change to further equity in our society. SAM is particularly dedicated to racial equity in the workplace, because we know that people of color are the most impacted when it comes to both historical and present inequities. We know that equity is not a single fixed destination, it’s ongoing reckoning. As SAM continually strives to be a more inclusive and equitable workplace, we are particularly interested in engaging with those who have been historically underrepresented in the museum field. We are dedicated to building a diverse workplace, and a sense of belonging for each and every employee, because we know our organization is at its best when we celebrate difference.

SAM is an equal opportunity employer. We are an equal opportunity employer, and consider qualified applicants for employment without regard to race, color, creed, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, sensory, physical, or mental disability, genetic information, military or veteran status, gender identity or expression, sexual orientation, citizenship or immigration status, or other applicable legally protected characteristic. If you need assistance applying for a role due to a disability or additional need, please let us know at hr@seattleartmuseum.org. The Seattle Art Museum will consider reasonable accommodations for all employees with disabilities to perform the essential functions/duties of the role. If you need an accommodation during the application or interview process, please contact hr@seattleartmuseum.org. For candidates, we ask that, if possible, you wait until you're invited to a screen, online technical assessment or interview before requesting an accommodation.

We encourage you to apply. We are dedicated to building a diverse workplace, and a sense of belonging for each and every employee, because we know our organization is at its best when we include, celebrate and embrace difference. We encourage you to submit an application, even if your experience doesn’t feel like a 100% match with the position. We know applying for a job can be intimidating, and research tells us that womxn and folks of color are less likely to apply if they don't see themselves meeting or exceeding every single qualification listed. We encourage you to apply, even if you feel unsure about whether you meet every requirement in this job post. You could very well be a great fit for this role or others.

Requirements for employment. In order to be employed by the Seattle Art Museum, you must reside in the state of Washington. Employment at SAM is contingent upon successful clearing and maintenance of clearance in both a federal and state criminal background check.

Want to learn more? If you haven't already, check out our Careers page for more on working at SAM.

Though we'd love to be able to reply to every question that crosses our desk, due to the high volume of applications we receive, our HR team is unfortunately unable to offer a response to inquiries requesting search status updates, inquiries about hiring timeline, or requests to be put in touch with directly with the Hiring Team. If your experiences and capabilities are well suited to an open role, our Recruiter or the Hiring Manager will reach out directly to schedule an interview. Thanks for your understanding!

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