Job Summary

As a Microsoft Dynamics CRM / XRM Architect, you will be part of a Cognizant team that is focused on the delivery and implementation of Microsoft CRM / XRM solutions for Cognizant's clients. You will spend a majority of your time consulting directly with our clients and developing line of business solutions. You will also have the opportunity to work with the latest Microsoft technologies and solutions in enterprise-level environments. You will architect, design, and implement high-quality CRM / XRM applications and platform solutions that include such activities as:

Key Responsibilities

- Lead client meetings and/or facilitated strategy sessions

- Working with customers to analyze business requirements, defining functional specifications, and consulting with clients on strategic and operational uses of the CRM/XRM platform

- Developing high level project work plans, and managing budgets and scope of work

- Developing robust architecture design and functionality

- Designing integration solutions for backend services and back office/ERP applications

- Identifying creative solutions to meet system/business requirements with and without the development of custom code

- Developing data conversion and testing strategies

- Training client personnel on the usage and administration of Microsoft Dynamics CRM / XRM

- Knowledge of PowerApps and PowerAutomate licensing plans and features included in different plans

- Assume additional responsibilities as assigned/required.

Qualifications

Certification F5 Certified Solutions Expert Cloud F5CSE Cloud with valid F5CA BIGIP F5CTS BIGIP LTM and F5CTS BIGIP DNS certifications [1].
Experience Proven experience in cloud infrastructure network architecture and application architecture.
Experience with cloud service providers such as AWS Azure and GCP.
Technical Skills Strong knowledge of F5 products and solutions including load balancing DNS and security features.
Familiarity with cloud based technologies and best practices.
Communication Excellent verbal and written communication skills.
Ability to articulate complex technical concepts to nontechnical stakeholders.
Problem-solving Strong analytical and problem solving skills.
Ability to troubleshoot and resolve complex technical issues.
Team Player Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
Ability to perform in customer settings and discern client business needs
Desire to work in a team environment and work across organization functional boundaries
Excellent analysis and design skills
Full lifecycle development experience
Excellent presentation, verbal and written communication, and time management skills
5+ years of experience with Microsoft Dynamics CRM/XRM
5+ years of implementation experience in medium to large scale (100+ users) environment
3+ years of Implemenatation experience in Azure Technologies
Experience developing canvas and model driven PowerApps, 2-3+ years
Experience creating Forms and Power Automate that move data from Forms to O365 components, 2-3+ years
Experience with Common Data Service (Data Flex), 2-3+ years
Experience developing solutions that span multiple Office365 services (e.g., SharePoint, Outlook, Graph API, One Note, One Drive, etc.)
Microsoft Dynamics CRM / XRM customization, workflows and .NET integration
Hands on development of plugins and custom workflow assemblies
Working knowledge of the web resource capabilities within Dynamics CRM
Deep understanding of promotional methodologies and standards
General understanding of full lifecycle development of a Dynamics CRM application (installation, configuration, customization, and deployment)
Deep understanding of best practices
Understanding of the Microsoft and software technologies - .NET development, SQL Server system integration technologies and techniques, SOA, design patterns (MVC, MVP....)

Salary and Other Compensation:

Applications will be accepted until June 22nd 2025

The annual salary for this position is between $100,000 - $150,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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