About the Team
At GOAT Group, our Fraud team is essential in maintaining trust between our buyers and sellers. Tasked with everything from auditing purchases to verifying credit card information, you will be part of a group dedicated to protecting our customers as well as the integrity of our platforms. In this vital role, you will use best-in-class technology alongside our own proprietary analytical models to ensure superior fraud prevention.
The candidate for the Director, Risk Strategy and Analytics position will be based in PST or able to fully work in PST.
In this role you will:
- Lead risk strategy initiatives to scale our rapidly grown business and drive operational greatness
- Work alongside functional leaders across product, engineering, business intelligence, retail, operations, finance, legal, Human Resources to help drive fraud and risk priorities forward
- Serve as the lead on cross-functional initiatives, with a focus on fraud project management and execution from beginning to end
- Demonstrate proficiency in managing fraud operational costs, and balance all related budgetary expenses in a cost-efficient manner
- Take a proactive and entrepreneurial approach to executing job responsibilities, prioritizing urgent and important work
- Display willing to contribute to all aspects of the business
- Provide valuable analytical and qualitative insights on fraud and risk
We are looking for:
- 8-10 years of experience in e-commerce fraud and payments environment
- Strong industry knowledge with a deep understanding of current fraud prevention tools and functionality
- Working knowledge of SQL and some programming language required
- Working knowledge of Customer Service and valuing the customer experience
- Strong attention to detail with consistent accuracy
- The ability to follow stringent processes and regulations
- Must have the ability to meet critical deadlines in a fast paced environment
- Excellent communication skills, both verbal and written
- Self-starter and comfortable taking initiative while quickly grasping concepts, processes and ideas
- Must be highly organized
- Ability to think analytically and make accurate decisions
- Must be able to work within a team environment and be a team player
- Strong proficiency working with web browsers and web based tools
The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.