Eyad Hossam Eldyn Jabr

Customer service professional with strong face-to-face communication skills and experience in fast-paced, high-pressure environments. Skilled in conflict handling, problem-solving, and delivering premium service. Known for professionalism, calmness, and a positive attitude. Seeking to bring strong interpersonal skills and customer care experience to a cabin crew role where safety, hospitality, and teamwork are essential.

Location

Cairo, Egypt

Work

Remote · On-site

Employment

Full-time · Part-time · Contract

Education

Ain Shams University

2018 — 2022

B.Sc. in Business Administration, Accounting Department

Certifications

Data analysis

brain station

SAP FI

SAP ERP courses

Technology

Problem SolvingConflict HandlingProfessional Appearance

Languages

Arabic · NativeEnglish · very Good in Speaking and WritingGermany · Good in speaking and writing

Experience

Customer service representative

Banque Misr

2024-11 — Present

Delivered face-to-face support to customers, handling inquiries and providing accurate banking assistance.
Processed daily financial transactions, including deposits, withdrawals, and transfers, in line with bank policies.
Advised clients on savings products, credit cards, and loan options to help them make informed decisions.
Built and maintained strong customer relationships through clear, polite, and professional communication.

Accountant

Le voile company

2024-04 — 2024-11

Responsible for online sales through the company website and social media platforms.
Prepared monthly, quarterly, and annual financial statements and reports.
Recorded and reconciled transactions from online payment gateways (Fawry) with internal accounting systems.
Ensured the accuracy of invoices, receipts, and payment confirmations for online purchases.

General Accountant

Oriental Weavers Group (OWI)

2023-06 — 2024-04

Managed accounts payable and receivable, ensuring timely payments and collections.
Assisted in the preparation of monthly, quarterly, and annual financial statements and reports.
Prepared and maintained accurate financial records, including general ledger entries, journal vouchers, and reconciliations.
Handled vat calculations and tax filing procedures.