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Answer telephones to direct calls or provide information.
Detailed Work Activity
Element:
Communicating with People Outside the Organization
Intermediate Activity:
Provide information to guests, clients, or customers.
Occupations with this activity
Billing and Posting Clerks
(43-3021.00)
Bookkeeping, Accounting, and Auditing Clerks
(43-3031.00)
Brokerage Clerks
(43-4011.00)
Cashiers
(41-2011.00)
Court, Municipal, and License Clerks
(43-4031.00)
Executive Secretaries and Executive Administrative Assistants
(43-6011.00)
Insurance Claims and Policy Processing Clerks
(43-9041.00)
Interviewers, Except Eligibility and Loan
(43-4111.00)
Legal Secretaries and Administrative Assistants
(43-6012.00)
Library Assistants, Clerical
(43-4121.00)
Source: O*NET database (dwa_reference, tasks_to_dwas)
Licensed Practical and Licensed Vocational Nurses
(29-2061.00)
Medical Secretaries and Administrative Assistants
(43-6013.00)
Nursing Assistants
(31-1131.00)
Office Clerks, General
(43-9061.00)
Orderlies
(31-1132.00)
Pharmacy Aides
(31-9095.00)
Public Safety Telecommunicators
(43-5031.00)
Receptionists and Information Clerks
(43-4171.00)
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
(43-6014.00)
Security Guards
(33-9032.00)
Switchboard Operators, Including Answering Service
(43-2011.00)
Telemarketers
(41-9041.00)
Telephone Operators
(43-2021.00)
Tellers
(43-3071.00)
Word Processors and Typists
(43-9022.00)
Beesla - Answer telephones to direct calls or provide information.
