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Refer customers to appropriate personnel.
Detailed Work Activity
Element:
Assisting and Caring for Others
Intermediate Activity:
Assist others to access additional services or resources.
Occupations with this activity
Customer Service Representatives
(43-4051.00)
Eligibility Interviewers, Government Programs
(43-4061.00)
Freight Forwarders
(43-5011.01)
Gambling Dealers
(39-3011.00)
Hotel, Motel, and Resort Desk Clerks
(43-4081.00)
Library Assistants, Clerical
(43-4121.00)
Medical Secretaries and Administrative Assistants
(43-6013.00)
Meter Readers, Utilities
(43-5041.00)
New Accounts Clerks
(43-4141.00)
Patient Representatives
(29-2099.08)
Postal Service Clerks
Source: O*NET database (dwa_reference, tasks_to_dwas)
(43-5051.00)
Public Safety Telecommunicators
(43-5031.00)
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
(43-6014.00)
Switchboard Operators, Including Answering Service
(43-2011.00)
Beesla - Refer customers to appropriate personnel.
