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Correspond with customers to answer questions or resolve complaints.

Detailed Work Activity

Element: Performing for or Working Directly with the Public
Intermediate Activity: Respond to customer problems or inquiries.

Occupations with this activity

  • Agents and Business Managers of Artists, Performers, and Athletes(13-1011.00)
  • Civil Engineering Technologists and Technicians(17-3022.00)
  • Credit Analysts(13-2041.00)
  • Credit Authorizers, Checkers, and Clerks(43-4041.00)
  • Credit Counselors(13-2071.00)
  • Energy Auditors(47-4011.01)
  • Environmental Compliance Inspectors(13-1041.01)
  • Loan Officers(13-2072.00)
  • Meeting, Convention, and Event Planners(13-1121.00)
  • News Analysts, Reporters, and Journalists(27-3023.00)
  • Online Merchants(13-1199.06)
  • Personal Financial Advisors(13-2052.00)
  • Regulatory Affairs Specialists(13-1041.07)
  • Tax Examiners and Collectors, and Revenue Agents(13-2081.00)
  • Tax Preparers(13-2082.00)

Source: O*NET database (dwa_reference, tasks_to_dwas)