Chicago, IL, USA ● Virtual Req #3164
Tuesday, May 27, 2025
Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.
Primary client servicing advocate for assigned accounts with additional responsibilities to develop new clients and support Unit Manager in executing performance development plans of departmental staff.
--This position is fully remote in the Eastern and Central time zones.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Manages overall client relationship to maintain high account retention rate;
• Solicits new accounts to conduct direct selling and cold calling;
• Responsible for renewal process on existing business;
• Evaluates assigned client coverage portfolio to implement cross selling opportunities and solicitation of additional lines of coverage;
• Services accounts and provides claims assistance as needed;
• Analyzes exposure base to identify program deficiencies and develop proper marketing strategies;
• Completes applications, obtains quotes, negotiates premiums, develops coverage comparisons, and prepares proposals and presentations;
• Binds coverage, prepares binders and delegates certificates;
• Reviews coverage and determines appropriate level of coverage;
• Meets with clients as needed or directed by producer;
• Reviews accounting history, responds to accounting inquiries, corrects discrepancies and contacts client on receivable collections;
• Serves as technical expert, assisting department members to resolve complex issues;
• Provides mentoring and coaching to departmental staff in concert with Unit Manager;
• Creates motivational action plans for personnel development in conjunction with defined performance goals created by Unit Manager;
• Supplements Unit Managers oversight in compliance with Corporate procedural guidelines;
• Collection of fees, reconciliation and resolution of any outstanding balances within 90 days of invoicing date;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.
QUALIFICATIONS
EDUCATION / EXPERIENCE
Bachelor’s degree or equivalent combination of education and experience
10+ years related work experience
Valid insurance license
Must continue to meet Continuing Education requirements for license renewal
SKILLS
Excellent verbal and written communication skills Good problem solving and time management skills Ability to work within a team and to foster teamwork
Good planning, organizational and prioritization skills
Proficient in Microsoft Office Suite
#LI-JP1
We are proud to provide comprehensive, high quality employee programs to meet employees’ needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
For immediate consideration for this position, please click on the “Apply Now" button.
Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.
If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.
For more information on Alliant Insurance Service's benefits, click here .