Job Description
Under limited supervision, uses specialized knowledge and skills obtained through education, experience and/or specialized training to communicate assigned product information, analysis, and investment solutions to financial advisors/brokers and agents. Also, assists in the preparation of publications and performs maintenance and upkeep of departmental spreadsheets, databases, and web pages. Participates in defined product research projects of moderate scope and complexity. Guidance is provided to perform varied, sometimes complex, analysis activities that require some evaluation, originality and ingenuity in solving problems or making moderately complex decisions. Regular contact with internal customers and external information sources is required to obtain, clarify, or provide facts or information.
Essential Duties and Responsibilities
Fields incoming calls on available products and services.
Responds to questions about specific assigned products.
Discusses and explains industry trends and identify appropriate investment opportunities.
Distributes fund information, press releases, and other news to interested parties.
Conducts portfolio reviews and deliver recommendations.
Stays abreast of all program changes and product specifics and communicates changes.
Assists in the creation of reports and or databases as needed.
Performs other duties and responsibilities as assigned.
Knowledge, Skills, and Abilities
Knowledge of
Strong concepts, practices, and procedures of financial research.
Strong investment concepts, practices, and procedures used in the securities industry.
Financial markets and products.
Principles of finance and broker/dealer operations.
Skill in
Oral and written communication.
Assessing, analyzing, and explaining market events on assigned investment products.
Identifying and responding to client needs.
Problem solving sufficient to effectively analyze, research and resolve inquiries and issues in a timely manner.
Operating standard office equipment and using required software applications.
Ability to
Rapidly learn and retain new information daily.
Gather information and monitor events pertaining to assigned investment products and the markets in general.
Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.
Establish clear directions and priorities and address concerns or challenging questions when they arise.
Represent in a highly professional manner.
Identify problems, gather facts, and develop solutions.
Handle stressful situations while providing a high level of customer service.
Use appropriate interpersonal styles and communicate effectively and professionally, both orally and in writing, with internal and external client's at all organizational levels.
Develop and maintain effective working relationships with team members, internal partners, and external parties.
Work independently as well as collaboratively within a team environment.
Educational/Previous Experience Requirements
Education/Previous Experience
Bachelor's Degree (B.A.) in related discipline and a minimum of one (1) year of financial services industry experience.
OR ~
Any equivalent combination of experience, education, and/or training approved by Human Resources.
Licenses/Certifications
Insurance license preferred or the ability to obtain within 3 months of hire.
SIE preferred or the ability to obtain within 6 months of hire.
FINRA Series 7 preferred or the ability to obtain within 6 months of hire.
Education
Bachelor's: Business Administration, Bachelor's: Finance
Work Experience
General Experience - 7 to 12 months
Certifications
Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA)
Travel
Less than 25%
Workstyle
Hybrid
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt, pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm
At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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