Hi,
I hope this email finds you in the pink of health!
My name is Afshana Khatoon, and I’m a Recruiter for Akkodis. We are one of the top recruitment agencies in the country. We are currently recruiting for an Application Support Engineer position in New York, NY, a Hybrid position, which looks like something you might be interested in at this point in your career. I realize I may have an out-of-date resume; however, if my timing is good and you would like to hear more about this opportunity, please give me a call at my number below or reply to this email with the best time/number to reach you. Here are the specs on the role, for your record:
The Application Support Engineer has a 12-month contract position with a client in New York, NY (3 days onsite & 2 days remote).
Pay Range: $65-$70/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Job Description:
Role Responsibilities
• First point of contact for end business users in FICC for all intraday risk issues
• Troubleshooting complex end-to-end flow of trades and market data updates
• Ownership and delivery of onboarding support for new lines of business and workflows
• Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts
• Proactive identification and resolution of problem hotspots
• Development of tools and driving efficiency/stability improvements
• Incident and Problem Management
• Event Management (Monitoring and Alert Life Cycle Management)
• Defining and driving monitoring improvements and technical processes
• Capacity, Performance, and Resiliency Management
• Tool development in-house projects, such as Python
• Stakeholder management and communication
• Knowledge management
• Hands-on experience providing direct support to front office trading desks
• Business knowledge of fixed income products
• Understanding of market data flows
• Monitoring Tools: Dynatrace, Splunk, and ITRS Geneos
• Unix
• SQL
• Python
• ITIL
• Grid Computing
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance