Overview
Application Specialist
IT leaders can work anywhere…. The BEST work with us!
$24.72-$26.85/hour
A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and the greater New York Area.
Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.
The Role
Under general direction, the Application Specialist is responsible for the designing of application product solutions in line with specifications given by direct supervisors, implementing software and taking it live with staff members, and offering support services for users. The role requires a professional and proactive work ethic as well as the ability to interact and work well within a team dynamic. The individual should have the ability to problem solve and trouble shoot, as well as organize their assigned workload. This work is carried out in support of the mission and goals of Samaritan Daytop Village.
Responsibilities
What You Will Do
- Provides support for staff, troubleshoot problems, create support documentation, and train staff
- Prepares and design projects for go live, check for bugs, attend meetings, conduct presentations
- Performs other duties as assigned.
Qualifications
Who You Will Be
- High School Diploma or Equivalent.
- Computer literacy including proficiency in Microsoft Office Suite.
- Ability to work in a Team environment and independently.
- Possession of excellent time management skills and the ability to prioritize work and multi-task.
- Ability to work with employees at all levels and external vendors.
- Excellent communication skills and a commitment to delivering top-tier customer service.
- Ability to maintain confidentiality and handle sensitive information.
- Ability to articulate and speak in public settings.
- Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.