Description
JOB SUMMARY:
Under the general supervision of the Program Director and the guidelines provided by ICL and the NYS OMH for the Mental Health Comprehensive Medicaid Case Management Program (MH CMCM), provides program and administrative oversight for the treatment activities of the assigned IMT Team. The Associate Director is responsible for directing and supervising staff activities, leading team organizational and service planning meetings, providing clinical direction to staff regarding individual cases, and conducting side-by-side contacts with staff and regularly conducting individual supervision meetings. In addition, the Associate Director is responsible for direct patient services as a member of the clinical staff, clinical supervision for staff and administration and leadership of the team on an ongoing basis. Monitors and controls personnel and fiscal resources to accomplish team, agency and program goals and for evaluating team programs. Establishes and maintains systems to ensure that program operations meet or exceed agency and regulatory guidelines and that documentation and billing conform to all applicable targets, rules and regulations. Oversee the provision of crisis intervention services to recipients 24 hours a day, seven days a week.
ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)
Providing orientation and training for new and existing staff.
Conducting regular individual and group supervision sessions with Behavioral Health Specialists, Peer Specialists and Office Managers.
Oversee the data entry for both AOT and Maven submissions for both teams.
Identifying and addressing any issues or challenges that arise in the course of service delivery.
Ensuring all licensed and certified staff obtain and maintain required certifications.
Support staff during field vis for high-risk/acute cases.
Carry a small caseload.
Perform client assessments and formulate client centered treatment goals.
Facilitate client participation in entitlement programs, psychiatric services, medication management, rehabilitation and other activities.
Communicate regularly with clients' families/collateral sources about their needs and progress.
Serve as liaison to other service providers.
Maintain up-to-date client case records according to program guidelines.
Provide clinical supervision to staff and interns; evaluate their work and discuss progress of their clients.
Assist in recruiting IMT staff members.
Assist with program administration, including staff schedules.
Complete all required trainings identified in the IMT Guidance Document.
Perform other related duties that may be assigned.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:
Committed to active promotion of ICL values and goals.
Good knowledge of the resources available in the community to support treatment plan goals.
Ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment services and ability to from and maintain effective teams.
Good knowledge of the components of a comprehensive treatment plan.
Good knowledge of the policies and organization of the regulatory agency and applicable legislation, regulations and rules.
Good knowledge of the principles and practices of supervision.
Basic knowledge of best practices, evidence-based treatment, and general treatment techniques.
Ability to plan and organize treatment services, and to provide supervision and leadership to a culturally diverse group of staff.
Ability to form and maintain effective relationships with community and local and state government representatives.
Ability to assist in the preparation of written proposals for new or expanded treatment services.
Ability to identify from the record and from observation, deficiencies in individual treatment plans.
Excellent oral and written communication skills.
Ability to efficiently and effectively manage resources, including money, material, time, and people.
QUALIFICATIONS AND EXPERIENCE:
NYS Licensed Social Worker and at least one year of supervisory experience plus 2+ years of experience working with Mental Health, Homeless Services, and/or Justice-involved Systems.
Equal Opportunity Employer
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