Who are we and why should you join us?
BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.
As an Associate Full Stack Developer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.
What are we looking for?
This is the perfect place for junior level engineers to start out and grow their full stack web development skillset. Manual testing is a part of the role, but engineers at all levels share the manual testing burden. In this role, you are mainly focused on bug triage; handling bug reports, reproducing them, investigating the code and ultimately writing fixes that get deployed to production. We are looking for an engineer with good attention to detail, the ability to learn quickly and pick up new skills independently, and a get-things-done attitude with eagerness to build something awesome!
What will you do?
- Work with a nimble passionate team; collaborating with development and support.
- Write test scripts and SQL queries, work with various automation tools and debuggers utilizing the full stack.
- Bug triage: handle incoming bug reports, go beyond investigating and write bug fixes yourself.
- Maintain a continuous integration server, design new tests.
- Manual testing: reading code, figuring out what might break and breaking it before it reaches production.
- Use your detective work to get to the AH-HA! moment when you find the root cause of an issue and figure out how to fix it.
- You will care and be involved in our product, mission, and success – way beyond checking off tasks.
What technologies will you work with?
- LEMP Stack
- Debug tools like xDebug and Chrome Developer Tools
- Monitoring, Alerting, Logging services to elevate awareness of production issue
What will you NOT do?
- You will NOT worry about “runway”, “cash left”, or “how much time we have until the next round”. We have the startup DNA but we’re fully backed and funded, all the way to success.
- You will NOT be confined to your “job”. You will get involved in product, marketing, business strategy, and almost everything we do.
- You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
- You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.
Can I work remotely?
Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.
Requirements
- 1+ years of combined experience in web development (any stack); solving challenging problems and implementing new features from scratch.
- Experience working or internship experience in startups is a plus.
- Experience using git in a team environment is a plus.
- 1+ significant full stack web development projects that you have worked on independently (Not for a class).
Benefits
- Remote work with regular in-person bonding experiences sponsored by the company
- Competitive compensation
- Holistic perks program (including free therapy, employee wellness, and more)
- Excellent health, dental, and vision coverage
- 401k benefits with employer matching contribution
- The chance to build something that changes lives – and that people love
- Any piece of hardware or software that will make you happy and productive
- An awesome community of co-workers
The base salary range for this position is $75,000 – $95,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.
At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.