About the Team
The Web Merchandising team is a key function in the Direct to Consumer (DTC) organization that collaborates cross-functionally to help Williams Sonoma continue to create an immersive, ecommerce first experience for our consumers. The team drives site merchandising strategy and execution for all categories, collaborating with merchandising to drive site implementation of product and content strategy, consumer experience strategy and optimization as well as with the digital operations team.
About the Role
As an Associate Website Merchandiser, you will execute online business, merchandise, and marketing strategies for multiple product divisions within the Pottery Barn Kids brand to maximize sales. You will identify opportunities and recommend new concepts to retain current and attract new customers to grow the brand reach and drive conversion, work cross-functionally with creative, merchandising, and e-marketing teams to ensure flawless execution, and participate in a dynamic, fast-paced, and fun team environment.
Responsibilities
- Manage website merchandising and product discoverability through general site merchandising (Homepage, categories, etc.), navigation/information, architecture, and on-site search optimization.
- Work with E-Commerce Manager to develop and implement Web merchandising strategy.
- Manage site content, site feedback, and enhance overall customer experience across site and across channels.
- Determine and manage all image asset requests and direction for each product launch, which includes attending offsite photo locations.
- Identify and recommend new site content and experiences to address customer needs based on analytics, feedback, surveys, and competitive analysis.
- Interface with merchandising teams to ensure site data integrity and correct product set-up.
- Interface with site managers, project management, and e-technology team for timely database uploads, site deployments, and reporting of issues.
- Manage database uploads to merchant preview, dev, and QA testing environments.
- Coordinate and participate in daily site testing to ensure correct data integrity.
- Coordinate the archiving of Website seasonal features, functionality, and products.
- Other projects as assigned.
Qualifications
- 2-3 years previous eCommerce, catalog, or digital marketing experience.
- Advanced Excel skills.
- Must have an interest in the linkage from systems to the Web; access database experience a plus.
- Strong affinity for the product/concept.
- Able to make timely decisions, anticipate problems, and provide creative solutions.
- Well-organized and extremely detail-oriented.
- Proven analytical and business planning skills.
- Able to deal with ambiguity and a changing environment.
- Action-oriented and full of energy for challenges.
- Strong verbal and written communication skills for reporting findings and collaborating with stakeholders.
- Ability to present data and insights to non-technical audiences.
- Ability to handle multiple tasks and projects simultaneously.
- Strong organizational skills to meet deadlines and manage priorities.
- Ability to perform work onsite in the San Francisco corporate office.
- Operate a computer and communicate via telephone.
Our Culture & Values
We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.
People First
Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:
Benefits
- A generous discount on all WSI brands.
- A 401(k) plan and other investment opportunities.
- Paid vacations, holidays, and time off to volunteer.
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits.
- Tax-free commuter benefits.
- A wellness program that supports your physical, financial, and emotional health.
Continued Learning
- In-person and online learning opportunities through WSI University.
- Cross-brand and cross-function career opportunities.
- Resources for self-development.
- Advisor (Mentor) program.
- Career development workshops, learning programs, and speaker series.
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
The expected starting pay range for this position is $65,000 - $85,000. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.
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