Description We are looking for a Billing Clerk to join our team in Charleston, South Carolina, on a long-term contract basis. In this role, you will be responsible for managing a variety of billing and account-related tasks to ensure accuracy and efficiency in customer transactions. This position requires someone with strong mathematical and analytical skills, excellent communication abilities, and a commitment to delivering meticulous service.
Responsibilities:
Calculate sewer agency bills based on established rates and retain knowledge of applicable water and sewer rates.
Audit account meter readings to ensure accurate billing and resolve discrepancies.
Perform manual calculations for consumption conversions and split-rate bills as needed.
Manage account work orders, including modifications and resolutions related to billing.
Process account closures and handle final billing procedures.
Transfer balances and payments between accounts when required.
Prepare electronic billing statements and analyze meter-related reports.
Create data worksheets in Excel for account analysis and reporting purposes.
Input corrections and adjustments to accounts, ensuring accuracy and proper documentation.
Investigate and resolve incorrect billings, providing detailed written instructions for corrections. Requirements - Associate's degree in business or a related field and at least one year of experience in customer service or billing; alternatively, four years of experience in customer service, billing, banking, accounting, or bookkeeping.
Advanced mathematical skills and the ability to perform complex calculations.
Strong analytical and problem-solving abilities, with attention to detail.
Proficiency in written and verbal communication, as well as computer software applications.
Ability to work under time constraints with minimal supervision.
Prior work history demonstrating dependability and conscientiousness.
Knowledge of accounting software systems and computerized billing processes.
Experience in customer service and resolving account discrepancies effectively.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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