The Senior Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user. The incumbent is accountable for the gathering and synthesizing of business requirements for moderate complexity software, systems, processes and/or services and translates them into specifications ensuring the business objectives are met. As the functional expert, the incumbent serves as a strategic conduit between the business area and the technical or software development team through which requirements flow.
Pay: $62.50/HR
Must be able to write user stories, and analyze
Hybrid once a month
ESSENTIAL FUNCTIONS:
- Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business areas user and/or technical (functional/non-functional) requirements.
- Collaborates in the creation of project plans to define, organize and schedule requirements management and development activities.
- Facilitates requirements analysis and verification sessions.
- Participates in the tracking and management of open issues and assists in planning for resolution. Participates in development sessions and design reviews in order to ensure design meets user requirements.
- Responsible for the overall success of user acceptance testing, including documentation, verification and release. Implements practices and procedures for end user test plans.
- Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution.
- Leads in creating formal communication to be delivered to relevant stakeholders. Provides guidance and training to application end users.
- Identifies, documents and troubleshoots problems utilizing acquired experience and knowledge of the relationships in systems, software and processes.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Preferred Qualifications
Experience working in an Agile or Scrum software development environment
Familiarity with implementing solutions on the ServiceNow platform including
Experience in SAAS Reporting application/module
Experience of using business analysis tools/techniques to design and deliver business change;
Proficient in process management competences
Ability to analyze complex business processes and identify improvement opportunities
Strong problem-solving skills and ability to think critically.
Ability to work effectively with cross-functional teams.
Ability to analyze, organize, and prioritize work while meeting multiple deadlines, Advanced
Ability to communicate effectively in both oral and written form., Proficient
Ability to organize stakeholder meetings., Proficient
Microsoft Office applications usage., Proficient
High-level of knowledge and understanding of business products and services, Advanced