Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Positions in this function include those responsible for analysis, troubleshooting, definition of issues, creating and understanding existing documentation of the process and tasks related to OptumCare Care Delivery programs, applications, and working closely with various cross functional teams. Our Business Data Analyst will provide expertise and insight into the data behind the Epic EMR product as well as tasks and timeline supporting delivery of business technology solutions for their assigned area of focus. This position requires high levels of coordination and influence with multiple levels of indirect staff and multiple functions/departments.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Work with various client, operations, technical, and business partners to understand business, functional, and technical requirements and provide the appropriate level and balance of expertise and documentation to support the technical and operational delivery
Work with technical and operations teams to ensure business solutions/requirements are delivered for end users
Able to manage communications, change management process and escalations
Lead and influence others in the process to resolve highly complex or unusual business challenges that affect major functions or disciplines
Support business solutions and programs that impact markets, practices and providers as our customers and consumers
Data Validation and Issue Remediation: Partner with cross-functional teams to validate data and address issues, ensuring seamless operations
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
EPIC Clarity, Caboodle, and Cogito Certification
4+ years of experience with detailed business process, technical, and data analysis
4+ years of experience with business process mapping and workflow documentation
Proven ability to communicate effectively and problem solve/troubleshoot with both business and technical audiences at all levels of the organization
Preferred Qualifications:
Experience with Risk & Quality business processing including a general understanding of the annual processing cycles
Significant experience working in a highly-matrixed environment
Proven detail oriented analytic thinker
Proven ability to manage assigned work with minimal oversight
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
The salary range for this role is $89,800 to $176,700 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.