Business Manager

BUSINESS MANAGER JOB DESCRIPTION

John Lum Architecture (JLA) is a boutique architecture firm located in the heart of the diverse and lively Mission District of San Francisco. We are known for striking designs, innovative use of materials, green technology, and modern livability. The firm works with a diverse group of clients, combining efficiency and artistry to create warm interiors and exteriors primed for California living.

JLA is currently seeking a full-time, in-person Business Manager to join our team and manage the Operations side of the business. The Business Manager will work closely with Principals to support a team of designers in all aspects of the firm’s operations, including the firm’s financial management, human resources, marketing, and business development. We are seeking an individual who will collaborate with our talented staff on established and new procedures and bring energy, enthusiasm and problem-solving experience to the firm’s operations. 

QUALIFICATIONS REQUIRED

·      5-7 years of experience managing a firm’s operations, finances and HR

·      Experience with small creative and/or professional services business models

·      Bookkeeping experience is required

·      Experience with invoicing for professional service firms a plus

·      Proficient operational and financial acumen

·      Strong leadership abilities and moral compass

·      Excellent written and verbal communication skills

·      Demonstrated people skills and a good sense of humor 

·      Exceptional organizational skills

·      Working with firm Principals, ability to make financial projections into the future

Below represents the areas we would like the Business Manager to oversee in the order of importance and greatest need. Some of these areas may require delegation to be managed by the Business Manager, but organization and leadership within all these areas is crucial to the position.

JOB RESPONSIBILITIES INCLUDE:

Financial Management and Accounting Management

·      Handle Accounts Payable and Receivable, including the timely preparation of invoices and coordination with Principals for monthly billings.

·      Implement and adhere to weekly and monthly procedures to ensure accurate timekeeping and expense reporting.

·      Collaborate with Principals on reports and procedures for effective project budget and schedule management.

·      Assist in proposal and contract preparation, as well as the initiation of new projects.

·      Oversee payroll coordination with payroll services, manage cash flow and budget, and liaise with the bookkeeper and accountant.

·      Complete annual insurance applications and negotiate terms.

·      Manage contracts for office operations, including consultants, reprographics, leases, and supplies.

Human Resources Management

·      Lead the firm's hiring and recruiting efforts, welcome new staff and acquaint them with office procedures.

·      Administer the firm's benefits package, including health care, 401k plans, and paid time off.

·      Support in conducting annual reviews and maintaining the firm's handbook to ensure fairness and compliance with legal requirements.

·      Manage the work of the Office Administrator and delegate tasks related to Marketing and Human Resources as appropriate.

·      Assist with office calendaring and Principal scheduling

Marketing Assistance

·      Assist with copy and graphics for marketing materials for inclusion in publications and award submittals, or for presentation boards, booklets, or newsletters. Coordinate efforts with design staff to meet deadlines for awards, newsletters, etc..

·      Manage special events which happen 2-4 times annually, such as an open house or a coordinated event with consultants.

·      Schedule, coordinate, and assist with project photo shoots and home tours. This includes assistance with staging.

·      Contribute to the content on the firm’s website and social media.

·      Assist with drafting and editing project descriptions and other copy for outreach.

·      Organize the digital archive of project photographs.

·      Maintain and update the firm’s contact database.

TERMS OF EMPLOYMENT:

·      Full-Time – approximately 32+ hours a week. Our team is in-person 3-4 days a week and this position will require being at person at least three times a week, especially in the first 6 months. 

·      Salary to be determined based on experience, but we anticipate will be around $115,000 - $125,000 for approximately 40 hours per week.

·      The firm offers a competitive benefits package including Paid Time Off, Holidays, Health Insurance, and access to 401k and Defined Benefit plan with an employer contribution along with profit sharing.

·      Further terms will be elaborated in an offer letter to be signed upon commencing employment.