POSITION SUMMARY
The PBS Operations Business Product Owner (BPO) serves as the key interface and liaison between the business sponsor, or client and technology counterparts to advance high ROI/efficiency, division-wide and enterprise-wide initiatives. This individual would have responsibility for the accuracy and comprehensiveness of business requirements of new and modified business applications and/or products.
The Business Product Owner serves as the interface to the Technical Product Owners (TPO) for business applications, product or client requests to:
Contribute to business requirements for new and existing systems from ideation through production and project oversight
Participate heavily in:
the extraction of requirements from business sources
discussions with technical resources on business intent and requirements
skills to discuss, if not influence, technical design of associated applications
the ability to guide technical support
Primary Functions
Participate in defining business requirements with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requests
Apply new technical tools and techniques to support business within the digital and communication BPO space.
Apply Express Scripts project tools and methodologies to advance business applications, products, or client requests.
Provide input and insight into technical design of new and existing business applications.
Owns the creation of epics to support analytic needs
Participates in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support a successful adoption
Communicate and report on progress regularly with stakeholders
Prioritize and manage workload and meet project deadlines.
Business, technical and financial acumen applied to projects and portfolio
Key Qualifications
High school diploma required
Bachelor's degree preferred
5 years experience with program management or product owner preferred
Knowledge of agile methodology preferred
Proficiency in Jira preferred
Business, technical and financial acumen preferred
Ability to operate within a fast paced work environment a plus
Excellent communication (oral and written), facilitation, presentation, and organization skills required
Excellent organization skills preferred
Proven ability to manage multiple projects simultaneously required
Demonstrated problem solving and organization capabilities preferred
Proven ability to manage multiple project simultaneously and work well within an ambiguous environment preferred
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 94,400 - 157,400 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.