Description
We are looking for a Customer Service Representative to join our team in Westchester, Illinois. This position offers an excellent opportunity to contribute to customer service operations while gaining valuable experience in a dynamic environment. The ideal candidate will excel in communication, possess strong organizational skills, and demonstrate a commitment to providing outstanding service.
Responsibilities:
Direct incoming tasks to the appropriate department for efficient processing.
Identify and merge duplicate profiles to maintain accurate records.
Address customer inquiries promptly and professionally, ensuring customer satisfaction.
Handle both inbound and outbound calls to assist with customer needs.
Manage and complete data entry tasks with precision and attention to detail.
Coordinate email correspondence to resolve issues and provide updates.
Schedule appointments accurately and in a timely manner.
Utilize tools such as Microsoft Excel and Word to support daily operations.
Process order entries and ensure all information is correctly documented.
The salary range for this position is $18/hr to $18/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
Requirements - High school diploma or equivalent education.
Proficiency in verbal and written communication, ensuring clarity and professionalism.
Demonstrated ability to provide exceptional customer service in all interactions.
Typing speed of at least 35 words per minute, verified through a typing test.
Familiarity with and Five9 systems is advantageous but not mandatory.
Bilingual proficiency in Spanish is considered a strong asset.
All candidates are required to undergo a comprehensive review process, including verification of qualifications and compliance with company policies.
Experience in call center or customer service roles is highly preferred. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .