Job description
Overview
Enthusiastic and outgoing Camps and Conferences Coordinator wanted!
The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.
If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!
Responsibilities
- Oversee camps and conferences that utilize the residential halls and meeting space at university
- Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; this includes the mailing of renewal offers, logging of responses, and management of property availability
- Assist with the management and direction of the on-campus student housing community
- Schedule of office/desk hours for managers and other professional staff in addition to external vendor partners weekly and weekend duties of assigned areas
- Investigate and respond to concerns/complaints from residents in a timely manner, ensuring accuracy and fostering good public relations; this includes reporting to the General Managers and Director
- Assist in the preparation of the daily contact sheet and sales lead reporting
- Market and ensure occupancy in residential halls for summer
- Serve as the point of contact for all temporary housing inquiries; this includes scheduling appointments and leading tours
- Reach and maintain occupancy of units at the maximum rate
- Work with Building Managers to ensure building/unit readiness
- Ensure all accommodations are met for guests, including but not limited to housing placement, linens, and building access
- Manage group arrivals and departures to include welcome center and check-ins
- Manage the camps and conferences email, and in-person communication with camps and conferences liaisons
- Manage placements for all camps and conferences through required operating systems
- Assist with ensuring an accurate record of availability that is compatible with the lease renewal report
- Provide support with residence life program components, which may include professional staff training and recruitment, residence hall opening and closing, intersession housing, and summer programs
- Assist in the development and implementation of advertising and marketing programs to position the property in the marketplace
- Assist in the development and implementation of resident retention programs
- Maintain courteous communication with residents, applicants, employees, and vendors
- Complete and review property marketing calendars
- Assist in the preparation of weekly reports related to the property’s performance as required
- Work with Business Manager on any billing issues regarding camp/conference participants
- General administrative duties such as filing and typing
- Answer telephones as needed
Qualifications
- Bachelor’s degree or equivalent combination of education and experience
- Valid driver’s license and current automobile insurance
- Computer skills and math ability
- Accurate typing and record keeping
- Proficient in Microsoft Word, Excel, and Outlook
- Knowledge of Entrata is preferred
- Ability to follow through with all necessary paperwork and ensure all deadlines are met
- Excellent customer service skills
- Ability to communicate effectively and professionally while operating in a fast-paced environment