Role Description:
Work with customer stakeholders on solution design based on Siemens OpCenter MOM platform.
Perform techno-functional analysis and impact assessment of changes and new requirements; provide efficient and optimal solutions to complex business problems.
Provide product and technical guidance on Opcenter applications to team members.
Develop in Opcenter Discrete modules.
Translate solution requirements and collaborate with the development team to build solutions.
Manage incident management, problem management, service requests, and change management processes.
Manage periodic governance and reporting.
Handle team management, customer management, and knowledge management.
Coordinate with manufacturing sites, understand shop floor operations, and support customer manufacturing and business processes.
Ensure SLA and KPI management, uptime, and application availability.
Identify and implement continuous process improvement opportunities.
Coordinate and contribute with MES COE, interfacing application teams, and digital manufacturing initiatives.
Work closely with the product team to ensure seamless operations, upgrades, and implementations.
Competencies:
Camstar (Siemens Opcenter)
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without discrimination. We evaluate applicants based on their ability, competence, and proven capability to perform the role's functions. We promote and support a diverse workforce across all levels.