Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance.
At Realtor.com we are building products that empower millions of home buyers, renters, dreamers, and real estate professionals. We aim to radically simplify the home buying/selling process, and to help more people achieve the dream of home ownership. To help us achieve this mission we are looking for a Chief of Staff to the Chief Consumer and Marketing Officer, who leads a newly created organization to unite consumer marketing, product, and design teams. This is a unique experience to learn multiple disciplines for the #1 brand real estate professionals trust in online Real Estate.
As a part of our team, you'll engage with talented teammates and leaders, learn and innovate, have a huge impact, and have a great time doing it. If you enjoy working in a fast-paced, dynamic work environment and have a desire to grow yourself while making a meaningful impact on our business and users, then make the move!
In this role, you will operate as the right hand of the Chief Consumer and Marketing Officer, where you will focus on driving strategy, partner management, planning and budgeting. Additionally, you will be responsible for supporting communications, operations and execution e.g. staff meetings, all-hands, M&A coordination, etc. You will play a critical role within the Consumer and Marketing leadership team, with a direct reporting line to the Chief Consumer and Marketing Officer.
What You'll Do
Executive & Leadership Support
Act as a trusted advisor and operator for the Chief Consumer and Marketing Officer who can fill in as necessary in meetings, synthesizing information and feedback for quick decision-making.
Anticipate the Executive's needs and proactively assemble the appropriate people and resources to solve problems as independently as possible. Bring forth new ideas and solutions to help scale processes and more order to busy teams.
Field and funnel incoming requests; exercise strong judgment and discretion with highly confidential information.
Acts as a liaison and trusted partner while relaying and exchanging information with others including: senior leaders and other cross functional organizations or colleagues.
Business Management
Assist the Chief Consumer and Marketing Officer in managing the rhythm of the business in close partnership with the Consumer and Marketing Leadership teams. This includes: owning meeting agendas and following up on action items.
Attend meetings and capture meeting insights as needed.
Meet deadlines by maintaining an organized approach, knowing how to prioritize and coordinate multiple work activities in a fast paced environment.
Strategic Planning and Operations
Support fiscal year planning, OKR/PM/GM planning, headcount planning
Communications and Culture
Move change forward as we transform our Consumer strategy, with effective communication and change management practices.
Support key initiatives around purpose, talent, decision making, priorities, community and communications to help nurture and scale our culture.
Lead, drive and execute on various team events, socials, offsite meetings, etc.
Work cross-functionally to ensure communication is efficient and clear between teams.
Process Improvement
Constantly evolve and improve systems, processes, etc. to allow marketing and product teams to function effectively
Who you are
A strategic thinker, disciplined planner, and strong operator who has proven experience working closely with engineering leadership
A highly collaborative leader with a track record of building effective cross-functional teams and relationships
An engaging communicator, who makes complex and nuanced topics accessible to the larger organization through relevant examples and storytelling
World-class written and verbal communication skills including demonstrated capabilities in public speaking, leading meetings and workshops, and creating presentation materials
Comfortable in working in high pressure, time-sensitive situations
What You'll Bring
Bachelors Degree and 10+ years of relevant experience
Demonstrated experience engaging and influencing senior executives and managing stakeholders
Exceptional project and program management abilities with a history of driving results on key initiatives across departments
Track-record for attracting, organizing and developing high performing, diverse teams
Strong understanding of technology requirements, challenges, and terminology
Do the best work of your life at Realtor.com®
Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. People are our foundation-the core that drives us passionately forward. At Realtor.com®, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.