CHILD SUPPORT CASE PROCESSING SPECIALIST - PPFD - 73004733
Date: Jun 10, 2025
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 854747
Agency: Department of Revenue
Working Title: CHILD SUPPORT CASE PROCESSING SPECIALIST - PPFD - 73004733
Pay Plan: Career Service
Position Number: 73004733
Salary: $37,759.92 - $47, 081.16 Plus $644.76 Competitive Area Differential (CAD) / Annually
Posting Closing Date: 06/23/2025
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Florida Department of Revenue
Child Support Program
Child Support Case Processing Specialist – PPFD (Revenue Specialist III)
Tampa
This is an Internal Agency Advertisement
The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.To learn more about the Department of Revenue’s excellent array of benefits, including career training , tuition waivers, paid vacations, insurance, and retirement programs, visit our website (https://floridarevenue.com/sites/careers/SitePages/Home.aspx) .
JOB SUMMARY:
This Revenue Specialist III ECC - Child Support Case Processing Specialist - PPFD position, on the Payment Processing Funds and Distribution Team in Region 3 performs advanced payment processing for child support cases and is an excellent fit for critical thinkers with a financial background. If you enjoy working with financial information problem solving, this may be the position for you. Your duties would include:
Initiating and responding to requests
Analyzing and completing complex financial activities
Coordinating with internal and external partners
Researching and resolving case issues
Gathering information and analyzing case data to determine next steps
Assisting customers
Interacting with other states, employers, and other business partners
Making decisions based on case information and provided documentation
MINIMUM REQUIREMENTS:
Currently employed with the Florida Department of Revenue.
Two years of experience conducting research and analyzing information to make decisions.
Two years of experience communicating with customers for the purpose of resolving inquiries.
One year of Child Support Program Payment Processing experience.
SPECIAL NOTES:
This role is eligible for telework after you complete required training and reach an acceptable level of proficiency.
SALARY: $37,759.92 - $47, 081.16
BENEFITS:
Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
ADDITIONAL INFORMATION YOU NEED TO KNOW
CONTACT INFORMATION: Anita Shay, (813) 947-6081,Anita.shay@floridarevenue.com
SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.
CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.
CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.
REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hireor promotionunless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov .
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Location:
TAMPA, FL, US, 33619 TAMPA, FL, US, 33625 TAMPA, FL, US, 33626 TAMPA, FL, US, 33616 TAMPA, FL, US, 34748 TAMPA, FL, US, 33612 TAMPA, FL, US, 33618 TAMPA, FL, US, 33614 TAMPA, FL, US, 33611 TAMPA, FL, US, 33602 TAMPA, FL, US, 33604 TAMPA, FL, US, 33607 TAMPA, FL, US, 33610 TAMPA, FL, US, 33615 TAMPA, FL, US, 33605 TAMPA, FL, US, 33672 TAMPA, FL, US, 33606 TAMPA, FL, US, 33617 TAMPA, FL, US, 33637 TAMPA, FL, US, 33634 TAMPA, FL, US, 33609 TAMPA, FL, US, 33680 TAMPA, FL, US, 33613 TAMPA, FL, US, 33620
Nearest Major Market:Tampa