ESSENTIAL JOB FUNCTIONS:
- Represent the Company as the main point of contact for information to sales and assigned customers.
- Enter and maintain required data in the companies CRM database.
- Prepare Customer Reports/Research Projects as requested.
- Oversee and advise on the reorders process for assigned account to include quoting, shipping, and invoicing.
- Manage relationships with cart manufacturers or cart service companies as assigned to include processing and reconciling vendor stock requests and consignments.
- Schedule and Drive meetings and reports to keep sales team members and/or customers apprised of current activities.
- Ensure integrity and timeliness of reporting.
- Generate and obtain Property Management or Real Estate Approval
- Draft necessary details regarding customer relationship in customer online systems and perform functions in online to meet their requirements
- Oversee Preventive Maintenance process if required
- Direct and assist in training as requested
- Provide General Account Support backup
- Prepare Customer Reports/Research Projects as requested
QUALIFICATION REQUIREMENTS
The requirements listed below are representative of the knowledge, skill and/or ability required.
- Exemplify excellence in professionalism in all aspects of day-to-day duties and responsibilities.
- Initiative and drive.
- Highly self-aware and open to learning about personal effectiveness in the workplace and on teams.
- Exhibit a cheerful, positive, loyal, team-member attitude toward the purposes, programs, policies, and goals
- Professional demeanor on telephone, within Corporate and Distribution Center location contacts and with all external vendors and candidates.
- Own all assigned tasks.
- Highly organized, detail-oriented, and great follow-up and follow-through skills.
- Computer skills, including software used in this office (Navision, Word, Excel, PowerPoint, Outlook, Smartsheet).
- Accuracy in scheduling and maintaining calendars, tracking report information, calculating certain metrics.
- Ability to multi-task and prioritize effectively without continuous supervision.
EDUCATION AND/OR EXPERIENCE
- Bachelor’s degree is preferred
- 3-5 years’ experience in loss prevention or asset protection
- Proficient in CRM, Excel, Microsoft Teams, Outlook, and other Microsoft products