Client Service Associate - Hybrid Remote
Job ID: 00004JRR
Category: Accounting
Location: CA Sherman Oaks
Hours: 40 Monday Friday 730AM to 400PM
Pay: $65,000.00 $75,000.00
Job Description
Will support our Monterey, CA branch. Depending on the candidates work location preference, this position can be performed out of our Sherman Oaks, Roseville, Monterey, or San Diego Branch location. The Registered Client Service Associate will work for several financial advisors. This position will assist in servicing a large client base that is continually growing.ResponsibilitiesCommunicate with clients daily regarding stock quotes, buy vs. sales scenarios, and other related matters.Maintain customer account information including updating files and records and handling written correspondence.Provide administrative support to assigned Registered Representatives including, calendar management, travel arrangements, client and prospect presentations.Work with back-office systems including FIS to enter trades and other account information.Address all client service problems and maintain ProblemSolution Log to keep Registered Representatives aware of service problems underway and to what level managed to clients satisfaction.Act as gatekeeper for Registered Representative during prime market time.Assist with special projects and tasks as assigned.
Skills Required
HSGED. 1+ years experience in the brokeragefinancial services industry as a Registered Client Service Associate. Series 7 and 63 or 66 license. Strong proficiency in MS Office with knowledge of Portfolio Software.
Skills Preferred
Knowledge of back-office FIS a plus.