Client Services Manager - Concord, CA
Twining Inc., an innovative engineering, materials testing, and inspection company is seeking a Client Services Manager to cover the Bay Area and Sacramento market. The successful candidate will work with the Twining executive team, Northern California sales and Marketing Dept., as well as the Twining Operations team to serve clients locally and pursue opportunities. The Client Services Manager is a visionary with a proven track record of developing client relationships in both the private and public sector. The candidate must be ambitious, enthusiastic, self-starting, enjoys working in a team environment, detailed oriented and can multi-task in a fast-paced environment. Roll consideration contingent on candidates experience, and skill set.
Job Responsibilities:
- Communicate directly with potential clients and existing clients to close sales.
- Proactively Identify and track major project opportunities.
- Develop new client relationships to grow Twinings market.
- Track and analyze sales results and drive plans to improve key business performance.
- Identify leads and important contacts and maintain meaningful relationships.
- Collaborate with marketing staff on lead generation and proposal review leading to new opportunities for Twining, Inc.
- Leverage available company resources to execute client relationship management.
- Participate in regional networking events and join.
- Prepare estimates and proposals by reviewing project drawings, specifications and schedules a strong plus.
Qualifications and Requirements:
- Minimum 5 to 10 years of business development and sales experience, preferably in the Architectural/Engineering/Heavy Civil Construction industry with focus within the Public Works and Infrastructure markets.
- Competent to read construction plans and specifications or willing to learn a plus.
- Proven track record in closing sales, delivering independent market analyses with a strong understanding of the construction industry trends.
- Advanced negotiator.
- Long-term strategic planner; results-driven, superior cross-group collaboration and communication skills.
- Self-driven team player with a positive outlook, and a clear focus on high quality, business profit and accountability. A natural forward planner who critically assesses own performance.
- High degree of competency with MS Word, Excel and PowerPoint. High comfort level with developing sales presentations.
- Exceptional communication skills.
Twining offers an excellent benefits package including medical, dental and a 401(k) Plan.
EOE STATEMENT We are an affirmative action participant and equal employment opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.