Clinical Systems Delivery Senior Manager
Accenture is a leading global professional services company that helps the world’s leading businesses, governments, and organizations build their digital core, optimize operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities. Visit us at www.accenture.com.
Strategy & Consulting: We work with C-suite executives, leaders, and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce costs, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and their industry. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent, and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention.
As a Clinical Systems Delivery Sr. Manager, your primary responsibilities may include:
- Project Management and System Implementation: Lead the planning, design, and implementation of clinical information systems, ensuring projects are completed on time, within scope, and within budget. Develop detailed project plans, timelines, and resource allocations, coordinating closely with client and internal teams to meet project milestones. Oversee system testing, integration, and user acceptance phases, ensuring that clinical systems meet functional, technical, and regulatory requirements.
- Stakeholder Engagement and Client Management: Act as the primary point of contact for client stakeholders, managing expectations and providing regular updates on project progress, challenges, and successes. Facilitate stakeholder meetings and workshops to gather requirements, address concerns, and ensure alignment with clinical and operational goals.
- Workflow Optimization and Change Management: Work with clinical and operational teams to assess current workflows and identify areas for improvement, ensuring clinical systems are optimized to support care delivery. Lead change management efforts, including training programs, communication plans, and user adoption strategies, to ensure successful integration of new systems into clinical environments.
- Quality Assurance and Compliance: Ensure that all clinical system implementations adhere to industry regulations and standards, such as HIPAA, HITECH, and CMS requirements. Conduct regular quality assurance checks and audits throughout the implementation process to maintain high standards of system reliability and functionality.
- Data Integration and Interoperability: Oversee data integration processes, including interfacing with other healthcare systems (e.g., EHR, lab, pharmacy), ensuring seamless data exchange and interoperability. Collaborate with IT and data management teams to implement data governance best practices and maintain data integrity across systems.
- Performance Monitoring and Reporting: Establish key performance indicators (KPIs) to measure system performance and user satisfaction, regularly tracking and reporting outcomes to clients and senior management. Use analytics to assess system usage, identify trends, and develop recommendations for continuous improvement in clinical system delivery.
- Team Leadership and Development: Lead and mentor a team of analysts and consultants, fostering a collaborative environment focused on high-quality system delivery and client satisfaction. Provide guidance, training, and professional development opportunities to build technical expertise and project management skills within the team.
- Industry Best Practices and Thought Leadership: Stay current on clinical system advancements, healthcare IT trends, and regulatory changes, ensuring solutions meet the latest industry standards and best practices. Contribute to thought leadership by developing insights, whitepapers, and presenting at industry conferences to position the firm as a leader in clinical systems delivery.
Travel: Travel, as required, up to 80%.
Why should I join the Accenture Health team?
- Innovate every day. Be at the forefront of designing and delivering health technology solutions that push boundaries and create new opportunities for our clients.
- Lead with the industry’s best. Join an industry-recognized healthcare leader with more than 20,000 global healthcare professionals collaborating to drive enterprise-wide transformational projects on a global scale. Accenture has worked with more than 200 clients to deliver healthcare transformation to meet the diverse needs of patients and members.
- Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your health, consultative, and delivery skills. With learning resources, interactive classroom courses, real-life client simulations, and ongoing mentoring available when you need it, you’ll expand your thinking beyond the core Workday implementation.
Multiple Locations | Senior Level | Full time
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Multiple Locations | Senior Level | Full time
Multiple Locations | Senior Level | Full time
Discover where this job fits at Accenture
Consulting: Lead change in a consulting career
Industry understanding. Deep insights. Big ideas. You’ll help clients understand what they need to reinvent for the future.