Compliance Advisory Manager

London, Cardiff or Remote | £59,500 – £70,000 + share options (depending on experience) + Benefits | Hear from the team ✨ 

⭐ Our Compliance Advisory team

We’re looking for a Compliance Advisory Manager to join our second line of defence (2LoD). We’re looking for a pragmatic, collaborative and experienced compliance manager with deep knowledge of FCA rules and associated regulations, who is passionate about Monzo’s mission to make money work for everyone.

This role will have day-to-day responsibility for advising on compliance matters associated with Monzo’s Wealth Collective , specifically leading on Insurance products in the UK (e.g Building and Contents insurance, Life insurance,  Travel insurance, Phone insurance). This role reports directly to Monzo’s Senior Compliance Advisory Manager responsible for Wealth.

At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a “three lines of defence” model of risk management at Monzo: you’ll be working in 2LoD as part of our Risk and Compliance Collective, in the Compliance Team.

This role will partner directly with our Product teams to ensure we fulfil our Consumer Duty requirements, launch products safely and adhere to key regulatory compliance obligations. This will require experience of advising on the  requirements of the FCA sourcebooks whilst also having a grounding in the  retail banking and payments landscape and requirements more widely. 

You’ll play a key role by…

• Being the first point of contact for compliance advice on Insurance products.
• Providing clear and proactive compliance advice to the Product teams on Insurance.
• Reviewing customer journeys and communications to meet insurance rules and the Consumer Duty, helping the business deliver good customer outcomes and flagging any risks.
• Learning about the wider Wealth products (Savings, Investments, Pensions) with the aim to expand support to more areas in future.
• Advising Marketing and Financial Promotion teams on financial promotion rules and guidance.
• Build strong relationships with the wider Compliance team, including leadership, as well as Risk, Legal, and Audit teams.
• Supporting the Conduct and Compliance Advisory strategy.
• Promoting a culture of compliance to 1LOD colleagues
• Challenging policies and procedures to improve customer outcomes and meet regulations.
• Helping create and update compliance policies.
• Overseeing regulatory breaches and incidents.
• Finding ways to improve and automate compliance processes.
• Contributing to making Compliance a ‘centre of excellence’.

This role requires strong communication & collaboration skills with a ‘ hands-on ’ approach, to ensure that regulations are fully understood, our products are ‘compliant by design’ and our customers’ needs are being met.

We’d love to hear from you if…

• You know the Consumer Duty and insurance regulations inside out
• You’ve got hands-on experience with regulations for insurance products, ideally from working at a bank, insurer, or fintech.
• You like to be where the action is and thrive in fast paced environments.
• You can take initiative and want to help shape new things.
• You’re a great communicator and problem-solver, good at weighing risks and finding balanced solutions.
• You understand how Risk and Compliance fit into the 3 lines of defence model.
• You’re self-motivated, super organized, and focused on getting things done well.
• You can work independently and juggle changing priorities.
• You’re good at building strong relationships with different teams.
• You get why Compliance is important and can give Monzo a real edge.
• You’re passionate about compliance and excited about the future of banking!

What’s in it for you

£59,500 – £70,000  ➕ share options.

This role can be based in our London or Cardiff offices, or be distributed working within the UK (with ad hoc meetings in London)

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

£1,000 learning budget each year to use on books, training courses and conferences.

➕ Plus lots more! Read our full list of benefits.

The application journey has 4 key steps:

• Recruiter call
• Initial video interview with hiring manager – 30 mins
• Technical video interview with hiring manager & stakeholder – 60 mins
• Behavioural video interview with two stakeholders – 60 mins

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on ** Redacted **

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

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