The Correspondence & Issues Management Officer will be part of Citi's Regulatory Engagement Standards team within Citibank, N.A. and NAM, and report directly to the Correspondence & Issues Management Lead. The Correspondence & Issues Management Officer will support Citi's engagement with its regulators in the U.S. and globally to strategically monitor, track and integrate Citi's overall regulatory strategy and engagement with the Business, Functional, and Cluster Regulatory Management Leads and Coordinators.
Citi's Regulatory Engagement Standards team is responsible for the engagement strategy in coordination with the business, functional, and regional regulatory engagement leads, across all of Citi's U.S.-based prudential and capital markets supervisors. This role provides a unique opportunity to be part of a centralized team with insight and perspective across Citi as a part of the Regulatory Engagement Standards team, which is charged with enhancing our engagements with regulators to transform how we conduct business at the foundational level.
Key Responsibilities:
Support the end-to-end U.S. regulatory correspondence handling processes, including intake, regulatory submission and internal distribution to Senior Management and Citi Boards.
Monitor the full lifecycle of identified regulatory findings ensuring that concerns are recorded, communicated, assigned responsibility, and tracked to resolution.
Communicate, verbally and in writing, with U.S. regulators, act as a central point of contact and develop effective relationships with those regulators.
Steward the submission of the firm's U.S. Response and Extension Letters and coordinate involvement from relevant internal stakeholders to ensure completion of appropriate reviews and approvals for timely delivery to the regulators.
Track, monitor and report exam schedules, responses due, exam highlights/updates through weekly reporting to Senior Management and Regulatory Engagement Lead forums.
Maintain the centralized repository where documents are stored along with previous regulatory and supervisory findings, reports and similar documents.
Support the preparation of and ensure the accuracy of internal and external regulatory reporting.
Interact with individuals across Citi at all levels, businesses, and locations, providing a broad understanding of the firm while building relationships throughout Citi.
Establish and develop effective relationships with Senior Management, front line, second line (including independent risk, finance, HR, and Legal), Internal Audit to obtain and share regulatory information to ensure accuracy and integrity of regulatory data.
Work with colleagues globally in establishing internal strategies, policies, procedures, processes, and programs to prevent violations of law, rule, or regulation and design and deliver a risk management framework that maintains risk levels within the firm's risk appetite and protect the franchise.
Participate in UAT testing and working groups on behalf of the Correspondence & Issues Management Team to enhance the firm's current regulatory tracking processes, standards and systems.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Additional duties as assigned.
Qualifications:
Understanding of relevant regulatory and supervisory landscapes, including Compliance laws, rules, regulations, risks and typologies.
Highly motivated, strong attention to detail, team oriented, and organized.
Comfortable navigating complex, highly matrixed organizations.
Consistently demonstrates clear and concise written and verbal communication.
Ability to both work independently and collaborate with team members.
Excellent project management and organizational skills and capability to handle multiple projects and priorities at one time.
Proficient in MS Office applications (Excel, Word, PowerPoint).
Education:
Bachelor's degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; Advanced degree a plus.
Job Family Group:
Regulatory Engagement
Job Family:
Regulatory Liaison & Exam Management
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$103,920.00 - $155,880.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Anticipated Posting Close Date:
Jun 03, 2025
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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.