We are: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song
You are:
The Account Supervisor works closely with the Account Director in managing the day-to-day relationship between Accenture Song, the client and other partner agencies in an ongoing client relationship marketing program as well as other assigned accounts. This position collaborates with the Account Director to ensure client(s) marketing objectives and service needs are being met and oversees quality of work. The Account Supervisor also works closely with the Account Director in overseeing the management of account financials and project hours to ensure efficient use of all resources.
The work:
Work with the Account Director and internal team, and interface with clients and partner agencies to ensure projects are on target with objectives, budget and schedule
Establish and maintain a direct relationship with the client and partner agencies
Create client communications relating to purpose, rationale, needs and due dates
Facilitate communications, update status reports, participate in status meetings and issue call reports. Ensure deliverables are met
Work with the Account Director and review and provide input on materials being sent to client to ensure client's marketing objectives are being met
Intercede between day-to-day client and day-to-day team for issues related to changes in project scope, budget or strategic creative direction
Initiate and manage processes related to pricing, invoicing and budgets, to obtain approvals. Support the team in developing new or renewal contracts
Accept and distribute client changes to internal team
Support Account Director in developing strategic proposals
Here's what you'll need:
Minimum 3 years of experience working in a matrix team environment delivering campaigns, CRM, web development, content marketing and app solution
Previous experience working within a creative agency or equivalent industry experience in the creative field across all media-including digital, social, film, longform content and print
Bonus points if:
Bachelor's degree or equivalent work experience
Minimum 2 years of experience working in a matrix team environment delivering campaigns, CRM, web development, content marketing and app solutions
Marketing agency experience
Able to manage and direct resources to aid client in achieving its marketing objectives, while managing a budget and timeline
Strong project management skills with the ability to manage multiple programs simultaneously
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)
Role Location Annual Salary Range
California $73,800 to $182,600
Colorado $73,800 to $157,800
District of Columbia $78,500 to $168,000
Illinois $68,300 to $157,800
Minnesota $73,800 to $157,800
Maryland $73,800 to $157,800
New York/New Jersey $68,300 to $182,600
Washington $78,500 to $168,000
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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)
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Requesting An Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
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Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
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