[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / Health, dental & vision / PTO - As a Customer Experience Specialist, you will: Communicate with customers via phone, email, and text to provide exceptional customer service; Troubleshoot and resolve customer inquiries and issues in a timely and professional manner; Maintain a deep understanding of Prosper Health's products and services to effectively assist customers; Collect and analyze customer feedback to improve overall customer experience; Collaborate with cross-functional teams to address customer concerns and provide solutions; Utilize CRM systems to accurately document customer interactions and track progress...Hiring Immediately >>