This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7043337Customer Experience Supervisor Opportunity Summary:
Customer Experience Supervisor is responsible for assisting in the
operation of managing a profitable service department through productive staffing, strong customer satisfaction, cost controls, setting and meeting objectives with high initiative for change, and control of service activity to ensure all work scheduled is performed to the customer\'s satisfaction.Job Duties:
- Assist customers with setting service appointments, and keeping our
- Open and close work orders in a timely manner.
- Research vehicle recalls, services, and repair information with
- Able to sell needed vehicle maintenance and repairs in an honest,
- Must be able to Travel to our SW and NW locations
Work Experience and Qualifications:
- 3+ years\' experience with heavy-duty dealership and/or diesel
- Strong working knowledge of dealer business systems (e.g., ADP
- Strong written and verbal communication skills.
- Strong customer service skills.
- Computer and software skills including Microsoft Office Suite.
Employee Rewards and Benefits:
- 8 Paid Holidays and 1 Paid Wellness Day
- Paid Time Off
- Employee Referral Bonus Program
- Medical, Dental and Vision Insurance
- 401k with a Company Match
- Company Paid Training
- Growth and Leadership Opportunities
About the Company:
W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W.
Williams Companies has a broad portfolio of businesses throughout the U.S. and Mexico. Under the long-standing brand, W.W. Williams Companies comprise one of the nation\'s largest sales and service providers of industrial power products with an extensive network of 44 facilities employing more than 515 service technicians. It offers service and repair, OEM product sales, and supply chain management solutions. Its products and service offerings include diesel engines, transmissions, bumper-to-bumper truck repair, transport refrigeration, power generation systems, and supply chain logistics services.When you join the W.W. Williams team, you become part of a company that
impacts millions of Americans daily. As a leader in the transportation service, repair, and parts industry, W.W. Williams offers flexibility and tailored solutions for your transportation repair needs. Our mission is to be the trusted provider of innovative, timely solutions that surpass your expectations.Join us for a career where you\'ll grow personally and professionally in
a welcoming, diverse, and inclusive environment.Competitive wages and benefits. EOE/AAP/M/F/Vets/Disabled, DFWP.
\ \ For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.\ \