Description We are looking for a dedicated Customer Service Representative to join our team in Millbrae, California, on a contract basis. This role requires someone who can provide exceptional service while managing daily office tasks and appointment scheduling. If you enjoy working in a fast-paced environment and have a passion for delivering excellent customer experiences, we encourage you to apply.
Responsibilities:
Greet customers warmly and professionally, ensuring a positive first impression.
Manage appointment scheduling and calendar updates to maintain smooth operations.
Respond to customer inquiries via phone or email, providing accurate and timely information.
Collaborate with team members to ensure efficient workflow and communication.
Maintain organized records and files to support administrative tasks.
Assist in office-related duties, including data entry and document preparation.
Identify customer needs and provide tailored solutions to enhance satisfaction.
Uphold company standards and policies while interacting with clients.
Monitor and address any scheduling conflicts or adjustments promptly.
Contribute to a welcoming and supportive environment for both customers and team members. Requirements - Previous experience in customer service or a related field is preferred but not required.
Proficiency in basic office skills, including data entry and document handling.
Ability to manage schedules and appointments effectively using calendar tools.
Strong attention to detail, particularly in spelling and written communication.
Excellent interpersonal and communication skills to interact with clients and colleagues.
Capability to work independently and multitask in a fast-paced setting.
Familiarity with standard office software and tools.
A proactive and customer-focused mindset to address inquiries and concerns. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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